Answering telephones työt

I need a versatile virtual assistant to manage both calls and emails for my English-speaking customers. On average, I receive between 10-50 calls and emails per day. Key Responsibilities: - Answering incoming calls - Responding to emails in a timely manner - Handling customer inquiries and complaints effectively - Maintaining a high level of professionalism and customer service skills Skills and Experience: - Excellent verbal and written communication skills in English - Previous experience in customer service roles - Ability to multitask and work efficiently under pressure - Proficient in using customer service software - Strong problem-solving skills and a positive attitude Please let me know your availability and your approach to handling peak times.

I need a skilled promoter to drive attention to my non-fiction book, specifically targeting middle-aged adults. Social media, particularly ...channel. Ideal Expertise: * Proven experience in social media strategy and execution * An understanding of middle-aged adult social media preferences * Prior work with non-fiction book promotion * Ability to generate and engage an organic following. Tasks will include: * Creating a consistent and appealing social media presence * Developing and scheduling posts * Engaging with followers, answering questions, and creating interest in the book * Tracking analytics to monitor success and adjust strategy as necessary. This is a project requiring both creativity and analytical ability to connect the right audience with my non-fiction book ef...

I'm in need of a skilled AI developer to create an AI agent capable of handling product information and answering human chat requests based on a set of data from XLS and PDF files. The agent will be multilingual, starting with both English and Hebrew documents. Key Goals: - Provide product information: The AI agent should be able to efficiently fetch product descriptions data prices etc from the provided XLS and PDF files. - Generate automated responses: The agent should be capable of generating automated responses based on the product information retrieved and a give set of decision terr rules. Platform Compatibility: - The AI agent should be compatible with both web and mobile platforms. Programming Language: - While I have no specific preferences for the programming lang...

I am in urgent need of a Canadian French speaker for an audio/video recording project. Your main task will be to record answers to some simple questions in Canadian French. Key Responsibilities: - Prompt and accurate audio recording - Answering a series of questions in Canadian French - Ensuring high quality of the audio recording Ideal Candidate: - Native Canadian French speaker - Availability for an urgent project - Proficient in the French language This is an ASAP project, so I need a freelancer who can start immediately and provide a quick turnaround. Please only apply if you meet these requirements and have the necessary experience. Thank you.

I'm looking for a skilled PHP Laravel developer to quote a PHP Laravel based project. Please note that the scope of this task is to provide a quote for the project, not to complete the project itself. However, if the quote is good, there is a chance that you will get the your bid by answering the following question: What is your favorite Laravel template engine?You must have completed at least 10 Laravel projects and be available for discussions via Zoom. The ideal candidate should have: - Proficiency in PHP and Laravel

I need a skilled aerospace engineer who could provide critical assistance for an aerospace design project I'm currently working on. The tasks at hand include: - Answering a set of questions related to the project - Deriving concepts based on the information provided - Using MATLAB to conduct an aerodynamics analysis The main focus of this project is to improve the aerodynamics of the aircraft, which ultimately aims to enhance the overall efficiency and performance. This is a time-sensitive task, so I'm in need of someone who can deliver within the same day. Ideal Skills: - Aerospace engineering background - Proficiency in MATLAB for aerodynamics analysis - Strong problem-solving and concept development skills - Ability to work under tight deadlines Your expertise will ...

I'm in need of an assistant to manage my e-commerce platform's customer support. Key Responsibilities: - Answering customer inquiries via website chat, email, and social media messaging - Resolving customer issues with a friendly and professional demeanor - Promoting products effectively to enhance sales The ideal candidate should have strong communication skills, a high level of persuasiveness, and a good understanding of customer service. The assistant should be available for 4-6 hours per day for customer support. If you think you're the right fit for this position, feel free to reach out.

I am in need of a skilled developer to build a YouTube shorts editor. This editor needs to be compatible with both Windows and MacOS operating systems. Key Functionalities: - Ability to overlay text on shorts - Include transition effects - Incorporation of sound effects The editor does not require a wide variety of output file formats, as the user opted out of answering related questions. Ideal candidate: - Familiarity with YouTube shorts - Experience in OS compatible software development - Knowledge of text overlay, transition effects, and sound effects integration.

I'm in need of a skilled Python developer with knowledge of RAG and Chainlit to create an AI-powered chatbot. - Specific Tasks: - Develop an interactive chatbot to be used by customers - Imp...handle a variety of interactions and provide accurate information - Integrate the chatbot seamlessly into our systems and platforms - Desired Qualifications: - Proficiency in Python, particularly in relation to chatbot development - Expertise in RAG and Chainlit - Experience in creating chatbots with strong interactive capabilities The primary functionality for this chatbot will be answering frequently asked questions. The successful developer will need to be able to create a user-friendly interface and ensure the bot is able to provide clear, concise answers to a vari...

...to integrate it with Excel to call the GPT model directly from Excel cells and receive responses in the same cells. Project Requirements: GPT-Invoices Setup: The custom GPT "GPT-Invoices" should be able to analyze invoices stored in a OneDrive folder. The OneDrive folder will have subfolders for each month containing our company’s purchasing and selling invoices. The GPT should be capable of answering questions related to these invoices. For example: "Sum all subtotals of invoices in folder April2024invoices." Integration with Excel: From within Excel, I want to be able to call the custom GPT "GPT-Invoices" by writing a query in a cell. For example, in cell A1, I should be able to write: =GPT-Invoices("sum all Subtotal values of invoic...

...top of ALL pages, along with business phone, address, and business hours. - Business Phone, address, and business hours should be displayed on a burnt orange color border in white color font. - On the HOME PAGE we must have a button for "CALL FOR APPOINTMENT" and "REQUEST A QUOTE" - On the " REQUEST A QUOTE " page...the fill-out form should have the customer's FIRST and LAST NAME, PHONE, answering if the job requested is a COMMERCIAL PROPERTY OR RESIDENTIAL PROPERTY checking (yes or no). A QUESTION BOX (Which is OPTIONAL if the customer has a question or not). A DESCRIPTION BOX (describing the job and what they want to be done for that job). A UPLOAD IMAGE/VIDEO BUTTON ( to download pictures or video of the job) - Detailed display of off...

I'm looking for a skilled developer to create an AI interview tool. The main features of this tool would include: - Questions appearing in front of candidates - A microphone icon for answering - Real-time speech-to-text conversion, using Whisper or Google TTS API. - AI to verify the answers using AI . The primary focus of this tool's development is ensuring the accuracy of the AI in verifying answers. Skills and experiences that would be ideal for this project include: - Proficiency in Python - Front end - ReactJS - Experience in creating AI-powered applications - Familiarity with speech-to-text conversion processes - Knowledge of developing user-friendly interfaces. Please reach out if you're confident in your ability to deliver a high-quality AI interview tool...

...informational and aimed towards business professionals. the pages that need creating have to be specifically relevant to us. but they need to include. IT Support Services. Cyber Security Specialist CCTV and Security Creative Design and Ecommerce Solutions IT support services should have sub pages for Microsoft Cloud Services. Wifi and Remote Internet. Remote Monitoring and Patch Management, Voip telephones systems, Hardware and Network Services. Cyber security should include Cyber essentials Certification, Penetration testing, Data protection and backup, Firewalls and Antivirus Creative Design and Ecommerce, should include, sub pages for Branding. Brochure/Marketing Websites, E-commerce and Digital signage and touchscreen displays. Specialist CCTV should have the follow...

...(Secure Real-time Transport Protocol) encryption and TLS (Transport Layer Security) for SIP connections. Work Plan Design Phase: Initial meeting with the development team to define detailed requirements. Design the architecture of the SIP client and its integration as a plugin in Milestone. Development Phase: Develop the SIP client and configuration interface as a plugin. Implement the automatic answering functionality. Testing Phase: Unit and integration testing of the SIP client. Functional testing with different PBX systems and network scenarios. Implementation Phase: Deploy the integrated SIP client in a test environment. Train staff on the use and configuration of the SIP client. Maintenance and Support: Post-implementation monitoring to resolve any issues. Updates and ...

...pages iv. They either highlight the devices or the platform, they don’t connect the two v. The don't discuss dashcams c. Common threads - i. Sales pages with heavy push on benefits/uses ii. Listing pages with different options to choose from 2. What individual pages or articles do well and what they do poorly: a. They do well making their devices or platform look good b. They do poorly at answering all of the questions that the searcher may have 3. Intent(s) of searchers typing in this term: a. The intent is mixed, but all are looking for information on devices or platforms. Some want options to browse through (product listings), others want pricing, some are comparing platforms, etc. A fair amount go on to make subsequent searches that are not represented w...

...developing certain conditions or experiencing adverse events. This proactive approach enables early intervention and preventive measures, ultimately reducing hospital readmissions and improving patient outcomes. Virtual health assistants powered by AI are revolutionizing patient engagement and care delivery. These intelligent chatbots and virtual nurses provide round-the-clock support to patients, answering questions, scheduling appointments, and even monitoring vital signs remotely. By leveraging natural language processing and machine learning, virtual health assistants enhance accessibility and convenience while reducing the burden on healthcare providers. In the operating room, AI-driven robotics and automation are transforming surgical procedures, enhancing precision and r...

Excitingly, I'm needing a competent web application developer who can expertly play around with large language models (LLMs). The core purpose of my project is for question answering. The web app should be designed to incorporate various LLMs and let users select a model to interact with I'm looking for a developer to develop a chatbot-like application, similar to Moreover, the application has to be crafted to allow: - LLM selection: Users should have the liberty to choose their preferred LLM. - Text input: Users should be able to input their queries into the system. - Text output: System should generate textual answers based on the selected LLM. - Plot output: This is a unique feature, I'd love the system to also present

...Wearable tech = 5 - Smart watches = 5 - Fitness and activity trackers = 5 - Smart home technology = 5 - Drones = 5 VA & AR - Smart glasses = 7 - Virtual Reality headsets = 5 Smart Car Technology -Sat navs = 5 - Dash cams = 5 - In-car chargers = 5 - In-car entertainment = 5 - Sat nav and dashcam accessories = 10 Mobile Phones - Mobile phones and accessories = 15 different types - Telephones = 15 different types The categories for the remaining 143 products will be provided once the 107 products have been made live on Shopify. Guidelines that must be followed: 1. Please make sure to list only the latest, most innovative, and top-selling products that comply with the UK and EU standards. Your search for these products should begin on AliExpress, using D...

...Job is Monday, through Friday via different tasks we will send you. Job half hybrid in our NYC office/half remote. (no cold calling) Job includes: -Scheduling clients with company for installs via phone calls -Keeping track of installs and inventory -Updating information for bookkeeping -Simple accounting and invoicing -Appointing clients to their appropriate sales rep -Social media management -Answering calls and relaying messages Must: -Speak English -Live in NYC -Have knowledge about common use of simple apps like excel, google drive, word, Gmail, WhatsApp -Organized Preferred: -Spanish / Chinese / Russian speaking -Website building, data security, tech -Photoshop -Living in Brooklyn or Queens Type : NYC only to show not a bot Please include a 15 second audio of your speak...

...-------------------------------------------------------IMPORTANT-------------------------------------------- This project will offer a great opportunity to showcase your skills in lead generation and content creation, while also expanding your knowledge in the SAP software industry. Candidate needs to have SAP pre-sales skills, knowledge on SAP AI and S/4HANA Please resond to the job post briefly answering the following question (no copy and paste from Google / AI Generated Answers): 1. In your own words, what do you understand by S/4HANA 2. What is SAP BTP ? 3. What do you think is most crucial in an S/4HANA implementation ? 4. List 2 advantages of SAP Generative AI 5. What are some of the key features of SAP Generative AI ? 6. What is your Rate / Per article / Per post (how...

I'm seeking a partner well-versed in mobile telephony. The successful applicant will support my personal project by clarifying the mechanics of sending promotional content via bulk SMS. With your experience in telecommunication and bulk SMS provider services, your insights will be invaluable to me. Specific tasks may include: - Explaining the options available for sending SMS in bulk - answering questions on transport methods and filtering methods as well as encoding questions Previous experience in mobile marketing or telecommunication industries is a huge plus.

Please DONT APPLY of you dont have the experience and skills! I'm looking for an NLP Developer who has experience with parsing PDF files, integrating OpenAI and other LLM providers APIs, and building RAG (Retrieval-Augmented Generation) applications. The main objective of this proje...processing - Integrating OpenAI APIs to enhance the chatbot's responses - Building a RAG-based chatbot system for providing contextual answers The ideal candidate should have: - Proficiency in NLP and experience with developing language models - Strong skills in integrating APIs - Previous experience in building chatbots or conversational AI systems - Familiarity with RAG applications and question answering systems If you have the necessary skills and experience for this project, please fee...

...devices = 5 - Wearable tech = 5 - Smart watches = 5 - Fitness and activity trackers = 5 - Smart home technology = 5 - Drones = 5 VA & AR - Smart glasses = 5 - Virtual Reality headsets = 5 Smart Car Technology - Sat navs = 5 - Dash cams = 5 - In-car chargers = 5 - In-car entertainment = 5 - Sat nav and dashcam accessories = 10 Mobile Phones - Mobile phones and accessories = 15 different types - Telephones = 15 different types The categories for the remaining 95 products will be provided once the 105 products have been made live on Shopify. 1. Please make sure to list only the latest, most innovative, and top-selling products that comply with the UK and EU standards. Your search for these products should begin on AliExpress, using Dser Optimiser to sort through the items. ...

I'm looking for a professional secretary to manage and handle all of my phone calls using our dedicated phone system software. The selected candidate must be highly organized, courteous, and must be able to handle high volumes of calls in an efficient and effective manner. Key Responsibilities: - Answering phone calls -Making appointment on our software program. -Helping employees with their schedules. - Taking clear and concise messages on my behalf when necessary. Ideal Skills and Experience: - Previous experience as a secretary or in a similar role - High level of professionalism - Excellent verbal communication skills - Proficient with phone system software - Detail-oriented and superb organizational skills This position does require English language skills, knowle...

I'm currently in need of a logo designer who can help me create an innovative design for my new venture. The logo should incorporate certain elements, such as letters and icons. Key Aspects of the Project: • The logo design: The design will be from scratch. I'm not looking for designs made using AI or Canva. • Style: The style is flexible as I skipped answering the specific style I wanted, so feel free to use your creativity. • Essential Elements: The logo should incorporate letters and icons. It's up to you to decide how to intertwine these elements to produce a striking, memorable logo. • Color scheme: I'm open to color suggestions. Use your expertise to create a color scheme that appropriately represents the brand and its values. Your F...

I am in need of a versatile individual who can expertly manage my social media accounts and provide basic video editing. Here's what I'm...and provide basic video editing. Here's what I'm looking for: - Mastery in handling Facebook, Instagram, and Twitter. - Experience in creating engaging social media content. This includes posts that are visually compelling and text that provokes interaction. - Ability to schedule posts and efficiently manage content calendar. - Proactive in engaging with followers, reacting to comments, and answering queries. For the video editing part, you don't need to be Spielberg. I just need someone skilled in making clean cuts, good transitions, and basic color grading. If you're a social media maven who has a keen eye for ...

I am in need of a versatile individual who can expertly manage my social media accounts and provide basic video editing. Here's what I'm...and provide basic video editing. Here's what I'm looking for: - Mastery in handling Facebook, Instagram, and Twitter. - Experience in creating engaging social media content. This includes posts that are visually compelling and text that provokes interaction. - Ability to schedule posts and efficiently manage content calendar. - Proactive in engaging with followers, reacting to comments, and answering queries. For the video editing part, you don't need to be Spielberg. I just need someone skilled in making clean cuts, good transitions, and basic color grading. If you're a social media maven who has a keen eye for ...

I'm in need of a dedicated, professional, and efficient virtual assistant capable of performing various tasks with a strong focus on scheduling meetings, managing my calendar and answering calls. This role requires someone: -Who is a female -Fluent in English, with excellent written and verbal communication skills -Experienced and proficient with Google Suite -Able to manage my time effectively through careful organization and prioritization of tasks Ideal candidates will have experience in a similar role and demonstrate the ability to handle tasks with efficiency and discretion. Your ability to provide support while maintaining professionalism at all times will be essential in this role.

...premium features. Requirements: Website / Document Scanning Functionality: * Users should be able to input any website URL or document into the application. * The application should scan the website and extract relevant data for processing. * Extracted data should be stored in a database for future reference. AI Model Integration: * The application should integrate with an AI model capable of answering questions based on the scanned website data. * Preferably, use a free or cost-effective AI API for this purpose. * The AI model should provide accurate responses to user queries based on the scanned website data. Chatbot Integration: * Develop a chatbot feature that can interact with users and provide responses using the AI model. * The chatbot should be modular and easily inte...

...teacher. The selected child will be associated with the teachers they have through the ProfesoresHijosTable, and I want to give them the option to choose the teacher they want to schedule a tutoring session with. When they select the teacher, it should take them directly to the calendly link in the calendly column within the ProfesorTable. The key functionalities I need for the bot include: - Answering frequently asked questions - Providing customer support - Collecting user feedback - Allowing making reservations through a link For reservations, the bot should be able to display available time slots pulled from Google Calendar. Freelancers with experience in API integrations, particularly Google Calendar, would be ideal for this project. Proficiency in Botpress and understand...

As an Admission Counsellor focusing on Graduate programs, you'll be responsible for providing information on admission requirements and assisting with the application process. Key tasks: - Responding to inquiries: You'll be the first point of contact for potential students, answering their questions about our graduate programs and guiding them through the application process. - Application assistance: You'll help applicants submit their materials efficiently and correctly, ensuring a smooth process. - Information dissemination: You'll need to be well-versed in the details of our programs, able to advise on the best fit for each applicant's goals and qualifications. Ideal candidate requirements: - 1-3 years of experience in college or university admissions...

I need an expert to conduct a local PrivateGPT installation on my Linux server with a pgvector database configuration. This setup aims to ingest various document and data file formats to enable a local Retrieval-Augmented Generation (RAG) Question-Answering system. Here are some details: - **Objective**: Incorporating GPT technology to generate a question-answering system. - **Document/Data Types**: JSON, CSV, PDF, XLSX, DOCX, TXT files - **Skills Required**: - Proficiency in GPT - Experience with Linux server configuration - Familiarity with document and data ingestion into pgvector database. You should be able to ensure full functionality and provide guidance or documentation on how to use and maintain the system upon project completion.

I'm in need of a unique, sp...candidates for this project will create an effective formula to clean a variety of glass surfaces ranging from windows, mirrors to glass tabletops. • Key deliverables: - A unique, efficient cleaner formula - Should work on various surfaces (windows, mirrors, glass tabletops) - product is a self dissolving pod so it should be compatible with the biodegradable content Note: As I've skipped answering the question regarding the form of the cleaner, I am open to recommendations on whether the cleaner should be a gel, wipe, or foam. Experienced chemical engineers, product developers, or anyone in a related field are encouraged to apply. Prior experience with cleaning product development is a plus, but not necessary if you have a promisi...

...and develop an engaging edutainment games for children between 5-12 years old. The games will be Q&A style with an emphasis on 2D graphics. Key Project Details: - The games will be installed on standing touch screens. Specs to be provided at later stage. - Total games required 3 - Each game will consist of some questions with multiple answers to select from (Touch screen selection) - After answering, there should be a total of correct answers (can be numbers or percentage) - Each game would need to have a different design and graphics that will use the character the client has. - The character would need to be redesigned based on the game subjects. - Project handover is around 1 month . - The games need to be in two languages (Arabic & English) The optimal candid...

Looking for 4x Round the Clock Customer Service / Call Center Virtual Assistants for a US based company. Experience using HubSpot Preferred Requirements: • Experience in customer service and answering phones • Great English – Written and Speaking skills • Some selling over the phone or selling using a CRM experience is preferred • ALWAYS talking with a smile!! - needs to be heard through the phone • A headset (can be provided from us) • Fast internet connection and reliable working computer • Must be able to work in US time zone (CST) • Ability to start right away Working Options Below: 1st VA to work: 7am - 3pm CST weekdays 2nd VA to work: 3pm - 11pm CST weekdays 3rd VA to work: 11pm - 7am CST weekdays 4th VA to work: W...

...character design and branding, and will be able to bring my vision for Solar Stevens to life in a way that is visually appealing and consistent with my brand. I am a Real Estate Listing Agent and I sell homes that already have Solar on them. My Tag line is "Sell for more...with Solar Stevens" Solar Stevens is the charecter, that provides free advice, and is happy to help any consumer when answering questions about Real Estate/ Mortgage/ Insurance and Solar...regardless if they are going to use my services or not. I am channeling the 80's when things were simple, and people were allowed to ask questions and not be afraid to get 8000 calls to solicit them after. I want Solar Stevens to be, friendly, knowledgable, capable, honest, and an approachable charecter,...

...looking for a Google Forms expert to help me create a series of quizzes on Google Forms. Here are some key points: - Purpose: The primary purpose of this project is to insert a conditional logic into google forms. My academic research consists of 2 questionnaires. The respondent will go through the first set of questions and if they don't "qualify" (minimum of points), there is no need to keep on answering the 2nd set of questions. - Automated Grading: I need these quizzes to auto-grade responses. This is a crucial feature for the project. - Question Volume: The quizzes are extensive, consisting of more than 20 questions each. Ideal applicant for this project should have: - Proven experience in designing and creating quizzes on Google Forms. - Understanding of ...

...appointment setters/customer service agents who are fluent in English with no accent and have experience in cold calling and telemarketing. Key Responsibilities: - Making cold calls: You'll be reaching out to potential clients to promote our med spa services. - Scheduling appointments: You'll need to have a good sense of our availability and be able to assist clients in booking appointments. - Answering customer inquiries: You'll be the first point of contact for many clients, so you'll need to be able to answer their questions and provide information about our services. The ideal candidate will have: - Proven experience in telemarketing or cold calling - Strong communication skills, especially over the phone - A good understanding of customer service pri...

I'm in need of a committed and experienced individual to help manage my high volume customer support needs. Your tasks will include: - Answering phone calls: You'll need to be professional and patient, ensuring all inquiries are handled accurately and efficiently. - Responding to customer emails: Timely and detailed responses to customer queries are crucial for this role. - Resolving customer complaints: De-escalation skills and problem-solving abilities are a must. The scale of the job is high, with more than 50 phone calls, emails, and complaints expected daily. As such, you must be available 24/7. Experience in a similar role, strong communication skills, and the ability to multitask effectively are crucial. Please only apply if you can commit to the demands of this...

...organization. Ideal Candidates: Must have business-level English proficiency. Motivated individuals with a passion for providing excellent customer service. Willing to work in shifts to cover 16x7x365 support. The team are required, with two working full-time shifts (8 hours, 5 days per week) and the reactive support covering the remaining two days for customer support calls. Capable of answering support calls in under 1 minute, providing technically competent assistance. Able to work independently and show initiative in problem-solving. Will receive full training in our systems and processes. Responsible for managing the team, succession planning, and ensuring staff availability during shifts. How It Works: Support calls are to be answered promptly, and staff will...

...get paid extra for each of those weekends. Duties: (1) answering the phone on the first ring, booking appointments in HubSpot, and transferring calls, when necessary, (2) placing immediate outbound phone calls to new leads or new people who have scheduled online telling them thank you and confirming some additional details and entering it into the system, (3) manning the live chat feature of multiple websites (rare that people use it), (4) emailing/texting folks to remind them about upcoming appointments or working cold leads [during phone downtime] (5) sending thank you notes and notes to neighbors, (6) working on other administrative or research tasks as assigned. Requirements: Experience in customer service and answering the phones Great English – Writt...

I am seeking an expert to design and d...that utilizes the Chat GPT API. Key requirements for this project include: - Proficiency in API integration. Our AI Avatar needs to be integrated with the Chat GPT API directly within the webpage. - Comfort in supporting AI Avatar personality development. We are aiming for a friendly and casual tone while interacting with web users. - Understanding of web-based AI Avatar design to assist in answering inquiries, thus supporting customer service and increasing website engagement. Skills and competencies necessary to complete this project include knowledge of AI technologies, proficiency in API integration, and ability to embed chat functions into a web platform. Previous experience creating AI avatars or related projects would be an added ...

Hello, We are seeking a skilled developer to construct a straightforward pipeline for processing data annotated with multiple categories, including cars, bikes, and number plates. Our project aims to leverage foundational models such as Grounding Dino, SAM, and various visual question answering models akin to GPT-4V (e.g., CogVLM, Qwen VLM). The goal is to enhance existing labels with additional attributes and generate new annotations based on the provided data. Your primary responsibility will be to update existing JSON files formatted in COCO using these foundational models. Detailed instructions regarding the types of modifications and any additional requirements will be provided. This project is initially short-term but has the potential to evolve into a long-term collaborati...

I need a bilingual customer service representative fluent in English and Spanish to handle various tasks in my business. Please note, the ideal candidate should be available full time, 9-5 Eastern Standard Time. Key Responsibilities: - Answering incoming calls from customers - Responding to emails promptly and professionally - Providing live chat support to customers on our platform The successful candidate should have: - Proficiency in both English and Spanish - Demonstrated experience in customer service - Strong communication skills both written and verbal - Ability to work efficiently under minimal supervision This position is full time and requires the representative to work five days a week from 9-5 EST. If you meet these requirements and are looking for a long-term opport...

I'm seeking development of an AI-based project focusing on language translation using Natural Language Processing (NLP). The specifics of the language pair and focus (general or specialized) haven't been defined yet. Key Responsibilities: - Design and develop an AI translation tool leveraging NLP - Customize according to undecided source an...language - Tailor the tool for general or specific domain usage based on forthcoming details Ideal Candidate Should Have: - Proven expertise in AI and NLP - Experience in language translation tools - Flexibility to design according to varying requirements as the project evolves - Good communication skills for constant updates and possible changes in project scope. PLEASE REFER THE QUESTION ANSWERING SYSTEM DOCX PDF. ALL DETAILS AR...

...Logged in receptionist answers the call on your landline. Panel: The receptionist sees the client's information sheet, name, phone number, comments, purchase history, balance, etc., modifiable. The purchase option also appears in case the customer wishes to purchase more balance. Here the receptionist sees the list of busy and free agents, and selects a free agent to transfer the call she is answering. - Receptionist has already transferred the call. Panel: the receptionist can see in real time the busy agents (and the name of the client they are with) and free agents, the time on call, number of calls answered, average, and disconnected agents (which could be connected/disconnected manually) . - Another example would be the customer service number that would be another serv...

I need an API expert who can help me set up and integrate a Weather XML feed within a Wordpress site. The feed will provide real-time weather information to my site visitors. Unfortunately, I missed answering some of the questions related to the source of the feed, how it should be displayed on the site, and how frequently it should be updated. Key requirements for this project include: - Setting up the API integration with the chosen weather service provider - Ensuring the data is accurately displayed on the site - Implementing a suitable update frequency for the weather information It would be a plus if the freelancer could also assist in: - Designing a visually appealing layout for the weather information - Making suggestions on how to improve the overall user experience on th...

...specialized in building/fine-tunning Openai Whisper model for audio transcription. To be specific, we are interested in either building or fine tunning models for special dialects. Please provide a clear milestone that illustraate the work procedure. - The purpose of this project is to have full knowledge about building/fune-tunning Openai Whisper models. - The freelancer should be capable of answering and clarifying all the questions/concerns related to selected choice (model details such as number of layers and other model parameters). - The freelancer should be capable of justifying the reasons behind the selection between fine-tunnnig or building a model from scratch based on the required task (audio transcription). - Define all the requirements needed for dataset prepara...

I'm looking for a dedicated full-time customer service professional to handle various customer-related tasks. Key Responsibilities: - Answering customer inquiries through phone, chat, email, and text - Resolving customer complaints efficiently and professionally - Customer Account Set Up - Website Set Up & CRM - Providing detailed product information and support Ideal candidates for this position should have strong communication skills, good computer skills, great English/Spanish speaker/writer, be customer-oriented, and be capable of handling high volumes of customer inquiries. Experience in a similar role would be highly advantageous. Please note that this is a full-time position, and your availability to handle customer queries during business hours is essential. B...

I'm looking for a Salesforce Einstein expert to provide training sessions on Predictive Analytics and Next Best Action features. The ideal candidate will have an intermediate level of expertise in Salesforce Einstein....Action features. The ideal candidate will have an intermediate level of expertise in Salesforce Einstein. Key Requirements: - Deliver training sessions focused on Predictive Analytics and Next Best Action features - Intermediate expertise in Salesforce Einstein - Conduct training sessions via Zoom Your responsibilities will include explaining key concepts, providing hands-on exercises, and answering any questions that may arise. Experience in delivering online training sessions is a plus. Please ensure to include your relevant experience, and certifications in...