Asiakaspalvelu Jobs

Saya membutuhkan seseorang yang dapat mengambil alih balas-chat dukungan pelanggan di akun WhatsApp bisnis kami. Fokusnya sederhana: menanggapi pertanyaan pelanggan secepat mungkin menggunakan template respons standar yang sudah saya sediakan. Apa yang saya harapkan dari Anda: • Memantau WhatsApp secara rutin selama jam operasional yang kita sepakati. • Menggunakan skrip respons standar tanpa mengubah nada merek. • Mencatat pertanyaan yang tidak tercakup dalam skrip dan meneruskannya kepada saya. • Merangkum setiap akhir hari jumlah chat yang ditangani, isu terbuka, dan masukan pelanggan. Semua template, panduan nada suara, serta FAQ sudah siap; Anda tinggal menerapkannya. Jika ada celah dalam skrip, beri tahu saya agar dapat diperbarui. Keahlian yang membantu:...

I need help opening a personal European account that will reliably receive payments in EUR and let me cash the funds out without friction. Business or joint options are not what I’m after; the solution has to be strictly in my own name and fully compliant with EU banking and KYC rules. Guide me through every step, from choosing the right bank or licensed fintech to submitting documents and passing verification. Your experience with SEPA-enabled providers, online onboarding, and non-resident or cross-border scenarios will be essential, as I want the account live and ready to accept incoming EUR transfers quickly. Deliverables (all required for project completion): • Shortlist of suitable banks/fintech platforms with pros and cons • Clear checklist of documents, forms, ...

Top Responsibilities: Lender Liaison: Communicate and follow up proactively with banks, realtors, sellers, and title companies to move files toward closing. Document Management: Collect, review, and organize complex financial hardship packages (financials, tax returns, bank statements, etc.) to ensure completeness and accuracy. Package Submission: Prepare and submit complete loss mitigation packages via lender portals and respond promptly to any missing document requests. Foreclosure Tracking: Monitor foreclosure timelines and coordinate critical steps such as BPOs/appraisals, payoff statements, and postponement requests. Case Logging: Maintain detailed digital notes and follow-up history for every file. Requirements: Must-Have: Proven experience in foreclosure processing, loss mitigation...

Google has flagged my Merchant Center account (Direct Lighting Albany – ID 582480751) because every single AU Shopping-ads item suddenly went from 10 active listings to zero. I have not touched the feed or made any recent edits, so the root cause is unclear. Google’s alert suggests the products may be expiring within three days or have been marked unavailable, but I need solid diagnostics and a fast fix before sales are affected. Here is what I need from you: • Open the Diagnostics tab, pinpoint every error or warning tied to this 100 % drop, and explain the findings in plain language. • Correct the feed or account settings (availability dates, shipping, taxes, GTIN, policy flags, or any hidden issues) so products are re-approved and visible again. • Resub...

I need a reliable tele-caller to reach out to both existing clients and brand-new prospects who have recently booked with us. The sole objective of each call is simple yet critical: confirm the exact date and time of their upcoming appointment and note any rescheduling requests on the spot. You will receive a daily list of numbers, the provisional appointment slot attached to each, and a brief script to keep the tone consistent with our brand. After every call, I expect a short log—name, number dialed, final confirmed slot, and any remarks—entered into our shared Google Sheet or fed straight into our CRM if you’re comfortable with it. Accuracy and a friendly, confident phone manner are far more important than aggressive selling; this is strictly a confirmation task. ...

I’m looking for a native-level German communicator to take over ongoing customer follow-up. You’ll be reaching out to prospects and recent buyers by email, phone, and our main social-media inboxes, answering product questions, nudging stalled deals, and making sure no message goes unanswered. I’ll supply you with access to our CRM plus template replies; you adapt the tone, personalise each touchpoint, and keep concise notes so our sales dashboard stays current. Calls are typically short confirmation or check-in conversations, never cold prospecting. Success for me is simple: every assigned contact hears back in clear, friendly German within 24 hours, and I can open the CRM at any time and see accurate, time-stamped updates on what was said and what happens next. If that...

I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.

I need an experienced AFLAC-licensed professional who can own three core functions for my book of business: enrolling new policyholders, delivering day-to-day customer service, and shepherding claims from first notice through payout. During open and off-cycle enrollment periods you will explain available policy options in clear, non-technical language, complete every section of the application forms accurately, then schedule and confirm any follow-up appointments that prospects may need before signing. When existing clients reach out, you’ll be their first point of contact—handling inquiries, providing product information, and resolving routine issues quickly so they never have to chase an answer. For active claims, you’ll collect required documentation, submit it...

Saya mencari seorang admin chat freelance yang bisa membantu saya membalas pesan calon pelanggan di WhatsApp. Tugas utamanya sederhana: • Membalas chat WhatsApp dengan ramah, jelas, dan sesuai panduan singkat yang akan saya berikan. • Menjaga waktu respons singkat selama jam operasional yang kita sepakati bersama. • Mencatat pertanyaan penting atau pesanan yang memerlukan tindak lanjut lebih lanjut, lalu menyampaikannya ke saya. Saya akan menyediakan: – Skrip jawaban dasar, daftar harga, dan informasi produk/layanan. – Akses akun WhatsApp Business serta panduan singkat nada bahasa yang saya inginkan. Silakan ajukan jika Anda: – Terbiasa mengetik cepat dan tertib. – Fasih berbahasa Indonesia dengan ejaan rapi. – Memiliki ko...

Role: Personal / Virtual Assistant (Execution-Focused) Type: Part-time / Full-time (Remote / Ahmedabad-based) About the Role: This is not a typical assistant role. You will work directly with a founder and your main responsibility is to ensure tasks are completed on time — no excuses. Your job is to push, follow up, and maintain daily discipline. Key Responsibilities: - Daily follow-ups on tasks and goals - Ensuring completion of assigned work (strict accountability) - Managing schedule, reminders, and priorities - Tracking daily progress and reporting updates - Identifying delays and ensuring corrective action - Maintaining a no-excuses execution environment Requirements: - Strong communication and follow-up skills - Disciplined and proactive mindset - Not afraid to remind or ...

I'm looking for someone who is smart and energetic to record action songs for preschool children. No previous experience required. You can record the videos using your phone camera. You just need to act according to the songs we provide. Payment will be given for each song video you record. Each rhyme will be around 5 to 6 minutes, depending on the song. Please check these example videos: ---------------- ------------------------- ---------------- ------------------------- ---------------- ------------------------- ---------------- ------------------------- PLEASE NOTE: I will provide you with all the reference songs for each videos. Also,, you must be in SAREE for more professional looks.

I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.

I’m looking for a reliable assistant based in Malaysia or the Philippines who can work comfortably on Melbourne (AEST) hours. The role centres on three core activities: • Database updating – you’ll log new leads, clean existing records and keep our contact database current. Accuracy and consistent naming conventions are critical. • Market research – I’ll send you topics or target segments and need concise summaries of trends, key players and useful links that I can act on quickly. • Phone calls – you’ll follow simple call scripts to confirm details with suppliers and prospects, then capture the outcomes in our system. We already use Google Workspace, Excel and a cloud CRM, so experience with those tools will help you hit the grou...

I’m ready to hand over the day-to-day running of our WhatsApp community to someone who can turn it into a genuinely active, helpful space. The mission is three-fold: drive lively conversations, expand brand awareness through meaningful interactions, and provide quick, friendly customer support whenever members reach out. Community set up and start from scratch To keep people coming back, I’ll be sharing informative articles and step-by-step tutorials that add real value. Your role is to plan the posting calendar around this content, publish it at the right moments, spark discussion in the chat, and steer members toward the resources they need. When questions pop up—whether they’re about the brand, a recent post, or a product feature—you’ll answer prompt...

I’m looking for a reliable assistant based in Malaysia or the Philippines who can work comfortably on Melbourne (AEST) hours. The role centres on three core activities: • Database updating – you’ll log new leads, clean existing records and keep our contact database current. Accuracy and consistent naming conventions are critical. • Market research – I’ll send you topics or target segments and need concise summaries of trends, key players and useful links that I can act on quickly. • Phone calls – you’ll follow simple call scripts to confirm details with suppliers and prospects, then capture the outcomes in our system. We already use Google Workspace, Excel and a cloud CRM, so experience with those tools will help you hit the grou...

I’m a U.S. public adjuster handling property-damage claims and I’m looking for a sharp virtual assistant who already understands the end-to-end claims process. CANDIDATE MUST HAVE EXPERIENCE IN PROPERTY INSURANCE CLAIMS. Day to day, you’ll keep cases moving by accurately labeling and commenting on damage photos, updating every data point in my Google Sheets tracker, and taking care of the general office work that lets me stay out in the field. Here’s what you’ll actually be doing: • Annotate damage pictures – circle, highlight, and add concise notes so carriers can’t miss what we’re documenting. • Keep my master Google Sheets log 100 % current – claim numbers, carrier contacts, follow-up dates, payout status, and any note...

I need a hands-on customer success partner who understands the rhythm of a fast-moving fashion label and can own the entire post-sale experience. From the moment a boutique or direct-to-consumer shopper says “yes,” you will guide their onboarding, jump on any issues before they snowball, and spot genuine upsell moments that feel like service rather than sales. Day-to-day you will welcome each new client with a clear, branded onboarding flow, monitor their early interactions in our CRM (HubSpot is in place, but I’m open to your preferred platform), and keep conversations moving smoothly across email, chat, and social DMs. When a complaint does come in, you’ll investigate root cause, coordinate with production or logistics, and follow up until the client is happily w...

We're a DTC supplement brand with 3 CS agents. We need a hands-on CS Manager who's in the work — not just designing processes from above. You'll own the full ticket queue, process refunds directly, manage our delivery exception tracker (agents report issues, you resolve or escalate to suppliers and founder as needed), and keep our refund policy current. You'll also maintain our reference message library, audit agent quality, and coach the team on our most common ticket types — subscription disputes, unrecognized charges, delivery exceptions. On the systems side: clean up our ticket workflow, optimize our existing helpdesk (Commslayer), and build a simple KPI view covering backlog, response time, and CSAT that the founder can check at a glance. Everything g...

Full-Time Senior Account Partner – Aflac / Voluntary Benefits (Remote) We are looking for a long-term partner to help manage and grow an established Aflac book of business. This is a full-time, client-facing role focused on sales, account growth, and relationship management—with the opportunity to grow into a true leadership/partner position over time. Our accounts are primarily municipal groups and school districts, so experience navigating HR teams, payroll systems, and structured environments is important. What You’ll Do Drive new revenue and expand existing accounts Support enrollments and identify cross-sell opportunities Handle client needs end-to-end (billing, claims, education) Build relationships with HR, administrators, and union reps Maintain strong follow-...

I’m looking for someone in Singapore who can jump in quickly and help me out once a month. The support I need is fairly light but varied, and it has to be handled in person. Here’s what you’ll typically handle for me: • Errands and shopping – picking up items, dropping parcels, or sourcing specific products. • Organizing and scheduling – blocking out appointments, setting reminders, and keeping my small to-do list tidy. • Household chores – simple, occasional tasks such as tidying a storeroom or overseeing a light home delivery. I’ll confirm the exact day each month in advance, but flexibility for urgent runs is a big plus. If things work smoothly, we may move to more frequent sessions later on. Your reliability, local know-h...

I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.

I’m looking for a reliable assistant who can keep my inbox under control, book meetings without clashes, and maintain a tidy trail of data behind the scenes. Email handling will take up most of your day. The messages are customer-support inquiries that currently arrive and are resolved entirely by email—no ticketing tool yet—so you’ll need a sharp eye for tone, accuracy, and follow-through. Each reply you draft should be clear, courteous, and, where possible, templated for speed while still feeling personal. Beyond the inbox, you’ll jump into Google Workspace and Microsoft 365 to: • schedule and confirm meetings on my calendar, • update shared spreadsheets with order and contact details, • compile simple weekly performance reports. To succeed...

Saya mencari seorang freelancer yang dapat menangani dukungan pelanggan dengan fokus utama pada pemberian informasi produk melalui WhatsApp. Pekerjaan ini menuntut ketelitian, tanggung jawab, dan kemauan belajar cepat agar setiap pesan pelanggan terjawab jelas, ramah, dan tepat waktu. Ruang lingkup pekerjaan: • Menerima dan membalas pertanyaan pelanggan seputar fitur, harga, dan ketersediaan produk. • Mencatat pertanyaan berulang serta umpan balik penting ke lembar kerja sederhana agar tim bisa menindaklanjuti. • Menjaga nada komunikasi profesional sekaligus bersahabat untuk meningkatkan kepuasan pelanggan. • Melaporkan masalah atau keluhan yang tidak dapat diselesaikan sendiri kepada saya beserta ringkasan kronologinya. Harapan kinerja: – Waktu re...

Job Title: Telecaller (English, Urdu) – Bangalore Job Type: Full-time / Part-time / Freelance Location: Bangalore (On-site/Remote, specify as needed) Languages Required: English, Kannada, Telugu Experience: 0-2 years (Freshers can apply) Job Description: We are looking for a dynamic and fluent Telecaller who can communicate effectively in English, Kannada, and Telugu. The ideal candidate will be responsible for handling customer calls, explaining our services, and converting potential leads into customers. Key Responsibilities: Make outbound calls to potential clients and explain our services. Answer inbound customer queries professionally. Follow up with leads and assist in closing sales. Provide excellent customer service to enhance client satisfaction. Requirements: Strong ver...

I’m building an online home for our end-to-end e-commerce agency and I want the site to feel fresh, modern and unmistakably clean. The primary functional priority is a robust customer-service and support hub—think real-time chat, ticketing and a searchable knowledge base—so visitors can reach us effortlessly and find answers on their own. I’m open to whichever combination of those tools you feel delivers the smoothest user experience. The rest of the site will showcase who we are, the breadth of our services and a few case-study style success stories, all wrapped in a minimalist design language: generous white space, restrained color palette, sharp typography and lightning-fast load times. Responsive layouts, basic on-page SEO, Google Analytics and an intuitive CMS...

To manage an AI-based voice moderation system. To train and benchmark it accurately, I need an experienced call-center professional who can listen to more than 20 Spanish-language customer-support calls each day, evaluate the agent–caller interaction in real time or shortly after, and capture the findings in a concise quality-assurance report. Here is what the job involves: • Access the recorded or live customer-support calls I provide (all in Spanish). • Score each call against clarity, empathy, policy compliance, call-flow adherence, and overall customer experience. • Highlight specific audio segments that illustrate strengths or issues, then recommend concrete improvements the AI moderator should flag in the future. • Submit a daily report in my templa...

Saya mencari seorang freelancer yang dapat menangani dukungan pelanggan dengan fokus utama pada pemberian informasi produk melalui WhatsApp. Pekerjaan ini menuntut ketelitian, tanggung jawab, dan kemauan belajar cepat agar setiap pesan pelanggan terjawab jelas, ramah, dan tepat waktu. Ruang lingkup pekerjaan: • Menerima dan membalas pertanyaan pelanggan seputar fitur, harga, dan ketersediaan produk. • Mencatat pertanyaan berulang serta umpan balik penting ke lembar kerja sederhana agar tim bisa menindaklanjuti. • Menjaga nada komunikasi profesional sekaligus bersahabat untuk meningkatkan kepuasan pelanggan. • Melaporkan masalah atau keluhan yang tidak dapat diselesaikan sendiri kepada saya beserta ringkasan kronologinya. Harapan kinerja: – Waktu re...

Saya mencari seorang freelancer yang dapat menangani dukungan pelanggan dengan fokus utama pada pemberian informasi produk melalui WhatsApp. Pekerjaan ini menuntut ketelitian, tanggung jawab, dan kemauan belajar cepat agar setiap pesan pelanggan terjawab jelas, ramah, dan tepat waktu. Ruang lingkup pekerjaan: • Menerima dan membalas pertanyaan pelanggan seputar fitur, harga, dan ketersediaan produk. • Mencatat pertanyaan berulang serta umpan balik penting ke lembar kerja sederhana agar tim bisa menindaklanjuti. • Menjaga nada komunikasi profesional sekaligus bersahabat untuk meningkatkan kepuasan pelanggan. • Melaporkan masalah atau keluhan yang tidak dapat diselesaikan sendiri kepada saya beserta ringkasan kronologinya. Harapan kinerja: – Waktu re...

We are looking for a full‑time Virtual Assistant (40–45 hrs/week) to support our new company with daily operations, research, documents, outreach, scheduling emails, designing & creating presentations/docunents on Canva and you must have good communication tasks. We will want to speak to you on Zoom, call or email, you must answer. This is a long‑term role for someone who is organized, fast, reliable, and able to learn many different tasks. Your Tasks: • Research and sourcing (suppliers, agencies, partners, vendors) • You may use AI (Ch@tGBT or CoPilot) to help your job go fast & great. • Send emails • Updating Google Sheets and tracking leads • Creating documents and simple reports • Scheduling calls and managing calendars for corporate ...

We are looking for a full‑time Virtual Assistant (40–45 hrs/week) to support our new company with daily operations, research, documents, outreach, scheduling emails, designing & creating presentations/docunents on Canva and you must have good communication tasks. We will want to speak to you on Zoom, call or email, you must answer. This is a long‑term role for someone who is organized, fast, reliable, and able to learn many different tasks. Your Tasks: • Research and sourcing (suppliers, agencies, partners, vendors) • You may use AI (Ch@tGBT or CoPilot) to help your job go fast & great. • Send emails • Updating Google Sheets and tracking leads • Creating documents and simple reports • Scheduling calls and managing calendars for corporate ...

CSP HOLDING – Service Capability Overview Multi-Industry Solutions Provider CSP HOLDING delivers integrated services across sectors including ICT, logistics, construction, energy, finance, and consulting—making it a one-stop business partner. Affordable Service Model ($5–$15/hour) Offers flexible, cost-effective pricing suitable for startups, SMEs, and large enterprises, helping businesses reduce operational costs without sacrificing quality. Business Process Outsourcing (BPO) Provides customer support, data entry, administration, and back-office services to improve efficiency and allow clients to focus on core operations. IT & Digital Transformation Services Supports businesses with software development, system integration, cloud solutions, and cybersecurity to enhan...

I have an active Wise account that is waiting for identity approval. The platform is asking specifically for two items provided from inside the United States: 1. A clear photo of a valid U.S. driver’s license 2. A real-time live selfie recorded within the Wise verification flow Because I am not currently in the country, I need someone who is physically located in the USA and can complete both of those actions for me so the account passes review. Here is how I see the collaboration working: • You enter the Wise verification screen from your side, upload your current U.S. driver’s license, and follow the on-screen prompts to take the selfie. • Once Wise confirms “Verified,” send me a quick screenshot showing the success message so I can close the tick...

We’re a growing service business looking for a highly empathetic and communication-driven individual to manage inbound inquiries and turn interest into booked appointments. This role centers on creating a smooth, comfortable experience for potential clients - helping them feel understood, supported, and confident in taking the next step. > What We’re Looking For - Someone who communicates in a warm, thoughtful, and reassuring way. - A strong listener who can understand client needs and respond naturally. - A person who follows up consistently and keeps conversations organized. - Someone who can guide conversations toward booking without pressure. > Responsibilities > > Lead Follow-Up & Engagement - Respond to new inquiries the same business day via phone, te...

I'm seeking a skilled professional to automate various aspects of my company, including customer service, inventory management, and employee onboarding. Key Areas for Automation: - Customer Service: Handling inquiries, live chat support, feedback collection, and more. - Inventory Management: Stock tracking, order processing, reordering supplies, and additional tasks. - Employee Onboarding: Streamlining the onboarding process and other related functions. Ideal Skills and Experience: - Proven experience in business automation - Familiarity with automation tools and software - Strong understanding of customer service protocols - Knowledge in inventory management systems - Excellent organizational skills Looking for a comprehensive solution to improve efficiency and reduce manual workl...

Bahis platformumuz için yarı zamanlı çalışacak canlı destek ve finans personeline ihtiyacım var. Görevleriniz: • Canlı sohbet, e-posta ve sosyal medya kanallarından gelen kullanıcı sorularını Türkçe yanıtlamak. • Para yatırma/çekme taleplerini kontrol edip gerekli finans kayıtlarını tutmak. • Temel raporlamaları ve günlük işlem takibini yapmak. Ne bekliyorum? – Yarı zamanlı esnek vardiya düzenine uyum. – Akıcı Türkçe iletişim; müşterilerle net, hızlı ve nazik diyalog kurabilme. – Tercihen bahis, fintech veya müşteri hizmetleri geçmişi; ancak deneyimsiz adayları da eğitime alacağım. Başvuruda mutlaka: • Geçmiş çalışmalarınızı veya varsa ...

Sounds fun? I'm looking to hear about your embarassing incidents that happened anything from house dress, issues faced, exposing issues etc. You should be good enough talking about your personal dressing experiences in an honest and relaxed way. Requirements: Comfortable discussing about your dress experiences Able to communicate clearly in English NOTE: Any AI generated bids and messages will be ignored.

Bahis sektöründe faaliyet gösteren uluslararası ekibimize, hem finansal analiz hem de canlı destek alanlarında görev alacak takım arkadaşları arıyorum. Çalışma lokasyonu yurt dışıdır; gerekli tüm izin ve konaklama süreçlerinde destek sağlanacaktır. Görev kapsamı • Finans tarafında: Günlük/haftalık raporlar hazırlayarak finansal analiz yapmak, nakit akışını izlemek, anomali ve riskleri erkenden tespit edip yönetime raporlamak. • Canlı destek tarafında: Türkçe dilinde oyuncu taleplerini anlık sohbet kanallarından yanıtlamak, çözüm sürecini takip edip kayıt altına almak. İngilizce, Almanca veya İspanyolca bilgi sahibiyseniz bu dillerde de hizmet verebilme esnekliğiniz artı değer sa...

Saya mencari seorang admin freelance yang fokus pada membalas chat di WhatsApp. Tugasnya sederhana namun penting: memastikan setiap pesan yang masuk mendapatkan respon cepat, sopan, dan informatif sehingga calon pelanggan merasa diperhatikan. Ruang lingkup kerja: • Memantau akun WhatsApp saya setiap hari pada jam yang telah disepakati. • Menjawab pertanyaan umum, memberikan informasi produk/jasa, dan mencatat permintaan khusus. • Mengarahkan masalah teknis atau keluhan yang rumit kepada saya untuk ditangani lebih lanjut. • Merangkum percakapan penting ke dalam laporan singkat harian agar saya tahu perkembangan terbaru. Kualifikasi yang saya butuhkan: • Bahasa Indonesia tertulis yang rapi dan jelas. • Respons cepat—idealnya membalas dalam hitungan menit...

Saya mencari seorang admin chat freelance yang bisa membantu saya membalas pesan calon pelanggan di WhatsApp. Tugas utamanya sederhana: • Membalas chat WhatsApp dengan ramah, jelas, dan sesuai panduan singkat yang akan saya berikan. • Menjaga waktu respons singkat selama jam operasional yang kita sepakati bersama. • Mencatat pertanyaan penting atau pesanan yang memerlukan tindak lanjut lebih lanjut, lalu menyampaikannya ke saya. Saya akan menyediakan: – Skrip jawaban dasar, daftar harga, dan informasi produk/layanan. – Akses akun WhatsApp Business serta panduan singkat nada bahasa yang saya inginkan. Silakan ajukan jika Anda: – Terbiasa mengetik cepat dan tertib. – Fasih berbahasa Indonesia dengan ejaan rapi. – Memiliki ko...

I need a reliable online secretary who can work confidently in Chinese every day. The core of the role is fourfold: keep my inbox organised and respond to routine messages, manage my calendar so appointments never clash, guide customers who reach out for help, and coordinate online meetings when different parties are involved. Fluent written and spoken Chinese is essential, together with solid organisational habits. If you are comfortable using WeChat and WhatsApp to communicate with both me and clients, you will feel right at home; any additional office-suite experience is welcome but not critical. Day-to-day you will: • Triage incoming emails, flagging what I must see and handling the rest directly in clear, professional Chinese. • Book, confirm or reschedule appointments...

- About the job: We are hiring a Account specialists who can help us with our company's recruitment pipeline and marketing services. This is a remote part-time job with light workload. - About US: We are a small U.S. contracting business founded in 2025. We develop custom software solutions for a wide range of clients across the world. No specific technical skills are required for this role, just basic English communication and an internet.

I need reliable agents to staff our live-chat widget during standard business hours (exact time zone will be confirmed together). You will greet visitors, answer their questions, resolve simple issues on the spot, and smoothly hand off anything complex to our internal team. Tools such as Zendesk or Intercom will be available, along with a concise knowledge base, so you should already be comfortable navigating similar platforms and documenting each interaction in clear, accurate English. Deliverables • Continuous live-chat coverage Monday–Friday, business hours only • First-reply time under 60 seconds, friendly and helpful tone maintained throughout • End-of-day transcript export with notes on unresolved or escalated tickets Acceptance Criteria • 90 %+ cu...

I’m looking for an experienced B2B appointment setter / cold caller to help follow up a UK outreach campaign. The leads are mainly decision-makers in sectors such as construction, logistics, storage and other commercial businesses. They will already have received 3 emails and a posted letter, so this is follow-up calling rather than completely cold outreach from scratch. The goal is to book qualified appointments for a security specialist. The offer is a simple one: a 15-minute, no-cost site visit to give a straightforward second opinion on blind spots, weaker access points and out-of-hours exposure. What I need: - outbound follow-up calling to around 100 leads - speaking with decision-makers and handling gatekeepers - booking qualified appointments, not just generating interest -...

At , we have been dedicated to crafting innovative digital solutions since 1998, leveraging cutting-edge technologies like AI and Blockchain to drive success for our clients across the United States. As we continue to expand our services and enhance our offerings, we find ourselves needing support in managing our increasing customer interactions efficiently within the U.S. market. Our goal is to implement effective business process outsourcing (BPO) projects, particularly focusing on top-notch call center services that can help us maintain our high standards of customer satisfaction for clients throughout the United States. We believe that by partnering with the right U.S.-based service provider, we can not only streamline our operations but also elevate our client experience to new heigh...

We are looking for a full‑time Virtual Assistant (40–45 hrs/week) to support our new company with daily operations, research, documents, outreach, scheduling emails, designing & creating presentations/docunents on Canva and you must have good communication tasks. We will want to speak to you on Zoom, call or email, you must answer. This is a long‑term role for someone who is organized, fast, reliable, and able to learn many different tasks. Your Tasks: • Research and sourcing (suppliers, agencies, partners, vendors) • You may use AI (Ch@tGBT or CoPilot) to help your job go fast & great. • Send emails • Updating Google Sheets and tracking leads • Creating documents and simple reports • Scheduling calls and managing calendars for corporate ...

I’m looking for a responsive live-chat agent who can handle general customer inquiries with speed and professionalism. All interactions must be covered in Arabic, French, and English, keeping tone polite and solution-oriented at all times. Key points • Support channel: Live chat only—no phone or email work. • Inquiry type: General questions about our products and services, typical turnaround expected under one minute per message. • Platform: I’m open to any reliable chat tool. If you have a favorite (Zendesk Chat, LiveChat, Intercom, Crisp, etc.), let me know and explain why it fits. I’m also happy to adopt a new solution you can set up quickly. Deliverables 1. Daily coverage during the agreed shift window (please propose your availability). ...

WE ARE HIRING! We are looking for talented individuals to join our team! Open Positions: - SEO Specialist - Customer Service Mandarin language Requirements: - Mandarin speaking is a plus (for customer service) - Fluent in English - Relevant experience in the applied position - Able to work under pressure and meet targets Special requirements: - Have a Telegram account (we work for Telegram) - Have a CV with personal data in PDF format *If you don't meet the special requirements above, please skip this application. We only need people who are serious about their work and committed. Benefits: Base salary: $360 Performance bonus up to: $320

I need an experienced virtual assistant who can keep my inboxes organized, record information accurately, and look after customers with the same care I would. Your day-to-day focus will be split between two core areas. First, accurate data entry: you will receive spreadsheets, emails, and occasional PDF reports that must be transferred into Google Sheets with clean formatting, correct formulas, and consistent naming conventions. A solid grasp of filters, basic functions, and shared-sheet collaboration is essential because we work almost entirely in Google Workspace. Second, customer support: you’ll reply to incoming email queries and handle scheduled outbound or returned phone calls. The tone should stay friendly, clear, and solution-oriented while aligning with the brief respo...

I’m looking for a reliable and detail-oriented Virtual Assistant to support with job search activities, social media posting, and outreach efforts. This role requires someone proactive, organized, and comfortable working independently. Responsibilities: Search and identify relevant job opportunities based on the provided criteria Submit job applications on my behalf Create and schedule posts on social media platforms (LinkedIn, etc.) Conduct outreach to potential employers, recruiters, or contacts Track applications and outreach in an organized system (spreadsheet or CRM) Follow up on submitted applications when needed Requirements: Daily Calls required. Experience as a Virtual Assistant or similar role Strong communication and writing skills Familiarity with job platforms (Linked...

We are looking for an experienced recruiter to help us hire top-performing remote chat agents. This is a pure recruiting role. You will not design tests or systems, nor code. Your main tasks are: Responsibilities: Conduct calls and interviews with applicants Evaluate candidates based on our criteria (speed, communication skills, consistency) Shortlist the best candidates for trial Manage scheduling and follow-ups with applicants Requirements: Proven experience in recruitment or talent acquisition Comfortable conducting calls with candidates Strong organizational and communication skills Experience with remote hiring is a plus Ability to quickly identify high-potential candidates To Apply: Start your proposal with the word “HUNTER” and briefly explain: Your experience in ...