Customer service cost per contact työt
Change our current user and customer portal php project to laravel framework and make sure all functions work.
Make order of our customer survey tool available on web browser. We need web tool in order to make order. Project has already started, we have layout pictures. Technology we use React.js, and MongoDB, it runs on Heroku. Survey tool is our customer UI built on top of Limesurvey (open source-project). It works. Limesurvey has REST, so you can make survey ready on webpage and send survey to Limesurvey, which stores it we can use it. Tello-project has been established for this, need person to finish this. Evaluated work amount 20-30 days. Maybe less.
JIRA + JIRA SERVICE DESK teknistä konfigurointi ja opastusapua etsitään pieneen projektiin.
I need someone to create a Woocommerce payment gateway to service checkout.fi. From them I can get technical material. Also I need delivery gateways for Finnish Posti and Matkahuolto. For these two I will also provide info about technical details and interface wht I can get from them. I would be great I these plugins/gateways could have Licensing system that I would be able to sell the plugin for my clients but they won´t be able to give it forward. Suggestion are welcome how to do this. The one that I shall pick is going to get more jobs for Woocommerce in future similar like this.
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our customers, our company is looking for website optimization skilled people. We want to hear your views on how you could implement for our customers tehokaita and affordable SEO solutions. What kind of tools you can use? Reporting tools, monitoring tools etc etc. In addition, we would like to hear your views on whether järkeävää our clients to set up a landing page for different domain and optimize the separate sites for different search words. Sell yourself to us! What to give and you have the know-how for our company, and how and where you work consists of Reward
I am looking...with experience in using Expo. I have an idea for a field service management application that needs to be developed for both Android and iOS platforms. Key Requirements: - Utilize React Native with Expo to create a robust field service management app for Android and iOS. - Implement a Google Map feature and a function to calculate the distance between two points. - Develop a background service that tracks agent activities with the user's permission. Ideal Skills and Experience: - Proven experience in developing React Native applications, particularly using Expo. - Strong understanding of Google Maps integration and geolocation services. - Previous work on implementing background services in mobile apps. - Familiarity with field service mana...
...packing page that allows me to mark individual items as packed. This will help keep track of the packing process and ensure all items are included. - **FedEx API Integration:** The tool must be capable of integrating with FedEx's API to perform crucial shipping tasks such as: - **Fetching Shipping Rates:** It should automatically retrieve shipping rates from FedEx to provide accurate shipping cost information for each order. - **Printing Shipping Labels:** A key feature is the ability to generate and print shipping labels. This will help expedite the shipping process and ensure accurate labeling for each parcel. LOOK AT THE FIGMA: KEEP IT SIMPLE Ideal Skills and Experience: - Strong PHP programming
I'm looking to integrate SAML login into Freescout to enhance security and improve user experience. Key Objectives: 1. remove SAMLCUSTOMER_EXCLUDED_MAILBOX code 2. add option "use saml" and "force saml" on the mailbox level 3. testing of the combination of these options for the customer
Looking for an experience Wordpress developer to work on various tasks. Work might be from 5 to 10 hours per week, maybe some weeks there will be tasks some not. Looking for someone who can communicate clearly and is an experienced Wordpress developer with good all round knowledge. Rate can be increased after some time and you have shown your skills and capability.
...$1.10 to $3 per mile they drive, they also get paid anywhere from $15 to $40 an hour starting from their arrival at their first location until done at the final location for that day. They are also provided with free vehicle maintenance for their vehicles, they are provided discounts on tires and gasoline even off the job, and they are all provided with annual bonus checks at the end of the year reflecting performance. If you want to apply for a spot on our team you just need to send a copy of your driver's license front and back, any second form of identification like a social security card or birth certificate, proof of your insurance and let us know the year make and model along with the color of your vehicle. And last but not least a phone number or the best way to ...
...competent individual who can expertly manage customer support for our Israel business branch. You'll be the primary point of contact for our customers, providing assistance and handling inquiries exclusively through telephone support. Your role will be vital in maintaining our belief in prioritizing customer satisfaction. Requirements: - Must be native or based in IL - Proven experience in telephone-based customer support - Strong communication and interpersonal skills - Familiarity with Krispt and Google Voice for efficient customer inquiries management Key Responsibilities: - Implementing an effective telephone support system - Handling and resolving customer inquiries promptly - Utilizing Krispt and Google Voice for tracking and manag...
Als wachsende Full-Service-Werbeagentur mit Fokus auf Logodesign und Webdesign, suche ich nach einem talentierten Freelancer, der mir dabei hilft, meine Online-Präsenz zu stärken und effektive Neukundengewinnungsstrategien zu entwickeln. Mein Ziel ist es, eine ansprechendere, benutzerfreundliche Homepage zu gestalten, die potenzielle Kunden anzieht und überzeugt. - Überarbeitung des Webdesigns für eine optimierte User Experience - Integration neuester SEO-Techniken zur Verbesserung der Sichtbarkeit in Suchmaschinen - Entwicklung eines Content-Marketing-Plans, der relevante Inhalte für meine Zielgruppe umfasst - Kreation innovativer Werbekampagnen, die sich auf sozialen Medien und anderen Plattformen abheben - Einführung von Analyse-Tools zur Ü...
Location: Alicante, Spain I'm looking for a professional to film a Customer testimonial video interview for Instagram and our website. Here's what I require: - Plan together and execute a simple customer testimonial video (interview) in Alicante. - Ensure the video is suitable for Instagram uploads and website. - Completion of project within a month. - No editing just footage to be sent to us Ideal candidate would have: - Experience in creative videography for diverse platforms. - A proven track record of creating engaging video content. - Can speak english
I'm in search of an Amazon expert who...Amazon expert who can help me optimize my product listings and boost sales through effective keyword optimization and engaging lifestyle images. Key Responsibilities: - Optimize existing product listings with effective keywords to enhance visibility and improve ranking on Amazon search results. - Create engaging lifestyle images with models to be used in product listings, as a means to boost customer attention and improve conversion rate. Ideal Experience: - Proven track record in optimizing Amazon listings for increased sales using SEO techniques. - Demonstrated capability in creating high-quality lifestyle images to elevate product appeal. - Understanding of Amazon's algorithm and its ranking factors. - Strong communication and c...
...creating visually appealing and effective displays of our sales, financial, and customer data. - Data Analysis: You will be responsible for analyzing the data to identify trends, patterns, and insights that can drive business decisions. Specific Requirements: - Experience: A minimum of one year of experience working with Power BI is required. - Data Management: Along with visualization and analysis, you may be required to handle other general data management tasks. Preferences: - I prefer someone who can create interactive dashboards, develop informative charts and graphs, and generate custom reports. Ideal Skills: - Proficient in Power BI and data analysis - Strong understanding of sales, financial, and customer data - Capable of creating interactive dashboards, charts...
I'm seeking a Voiceflow expert to build a sophisticated Facebook Messenger chatbot that can handle bookings and has complex API integrations. Key Requirements: - Platform: The chatbot should be specifically designed and optimized for Facebook Messenger. - Functionality: It's primary purpose will be to hand...chatbot. Your role will be critical in enabling seamless, accurate booking via the chatbot. Please provide examples of similar projects you've worked on. I have already started the voice flow chat bot, I just need it tweaked and then integrated with our FB messenger and Zendesk. We have an instant quote on the front end of our website and we need the ai to gather all of the information from the customer and then input it into the instant quote on the website t...
...Automation of Follow-Ups: Automated follow-ups are crucial for ensuring that potential export partners are engaged and kept in the loop with our latest services and offerings. - Customer Behavior Analysis: It is essential that the website comes equipped with tools to measure and analyze customer behavior. This data will help us refine and improve the site over time, maximizing its effectiveness in generating export leads. Ideal Skills: - Proficient in website design and development - Strong understanding of e-commerce and online marketing - Experience in creating and implementing sales funnels - Knowledge of customer behavior analysis and relevant tools - Previous work in developing export-focused websites would be a significant advantage Please provide examples...
I need help setting up Twilio Frontline for my customer support operations, integrating with SMS, WhatsApp and Email channels. Key Requirements: - The primary goal of this project is to configure Twilio Frontline for customer support purposes. - I plan to use Twilio Frontline for customer support specifically. - The integration should include SMS, WhatsApp, and Email channels. Ideal Skills: - Proficiency with Twilio Frontline is a must. - Experience with setting up customer support systems is highly preferred. - Prior experience integrating with SMS, WhatsApp, and Email channels is a big advantage. Please bid if you have the necessary experience and skills to complete this project successfully. Thank you.
I'm in the Travel and Tourism industry and looking for a skilled Sales Executive to assist me with my business. Our business is go provide professional tourist guides for travellers. To get customer leads for our business we onboard hotels on a commission sharing basis. The hotelier will earn commission for each customer they refer. Key Responsibilities: - Making outbound sales calls to hotels, resorts and vacation rentals and explain them about our business and commision sharing opportunity - Onboarding hotels and scheduling calls with hoteliers so that the founding team will explain hoteliers with the opportunity - Providing information about our services and enticing them to work with us The ideal candidate should have: - Proven experience in sales, particularly ...
... the software will minimize unnecessary inventory holding. Improve stock availability: Ensure branches have sufficient stock to meet customer demand, reducing stockouts and lost sales. Increase efficiency in distribution: Automate order generation and shipment processes to branches based on real-time demand data. Enhance data-driven decision making: Provide insights into product classifications (A, B, C) and demand patterns to inform strategic purchasing and product placement decisions. 3. Functional Requirements 3.1 Inventory Management Product data management: Maintain a comprehensive database of products with attributes (SKU, name, description, unit cost, etc.). Inventory tracking: Track stock levels across all locations (warehouses and branches) in real-time. ABC Cla...
I'm seeking a skilled professional to develop and implement a Google Ad campaign to attract more leads and new customers to my custom packaging service. Experience required: - Expertise in Google Advertising - Deep understanding of the packaging and printing industry - Demonstrable success in monetizing ad campaigns What I expect from this project: - Visible increase in customer acquisition - Specifically highlighting our custom packaging services - Weekly report on lead conversion and campaign success If you can drive my business growth through strategic Google advertising, I welcome your bid.
**Please Note - to be considered for this role we would love candidates to send us: - proof of backlink creation for business websites you have worked on previously (graphs from SEM Rush / Uber Suggest or similar service) - evidence of strategies that you implement to ensure all created backlinks are "Do Follow." Without this information we cannot consider you, thanks ** Objective: We are seeking a proficient backlink professional to join our team and contribute to an ongoing backlinks project. Over the past few months, we have diligently built numerous backlinks; however, we are encountering challenges with indexing these links effectively in Google search results. Our objective is to identify and rectify the reasons behind the low indexing rates, ensuring that our backl...
I want to deploy this application to a server and create an endpoint to use it. The project in this link is an OCR Scanner called Pix2Text. I want to use it to convert images to text. I need to set up an endpoint to send an image and receive the results of this application. For the server, I want it to handle 200 requests per minute and be scalable. You can choose any provider, but please provide the cost of your service and the cost of the server. Here's the link to the open-source project I want to deploy: Pix2Text.
I need a freelancer with a special knack for creating engaging, informative PowerPoint presentations via Canva. The main purpose of this project is to pitch a product or service to an academic audience. Here's what I am looking for: - A knack for crafting beautiful design centric storyboard that "feel" special. - Expertise in utilizing Canva to create compelling, eye-catching presentations. - Ability to understand the product or service's significance and frame it in an appealing way to academia. Skills that will help succeed in this project: - Proficiency in Canva and has made atleast 20/30 projects of this kind before - Stellar communication and understanding of academic language. - Sales writing experience specifically catering to academia. - Will need to...
I am in need of an online business advertiser to target young adults for my service-based enterprise. Although I did not specify tasks in the beginning, versatility in the following areas is desirable: - Social Media Marketing: Leveraging platforms popular among young adults would be instrumental. Experience creating engaging content that resonates with this age group would be beneficial. - Search Engine Optimization: Enhancing the visibility of my online business on search engines for relevant queries is a must. Proficiency in keyword research and optimization is expected. - Email Marketing: Designing, implementing, and analyzing email campaigns targeted at young adults is a task that could vastly impact the project's success. The ideal freelancer should have a proven track ...
Cleaning Service website, bookings and route organization in google maps, and updates on google calendar
Velocity alert analysis and provide actionable insights. Key requirements include: - P...analyzing velocity alerts using SQL or SPL or Python - Capable of translating data from a word file into actionable insights - Experienced in the field of identity analytics, risk engine, authentication channel for the digital banking platforms - Understanding of Account Takeover (ATO) or digital identity compromise - Leverage known data as it relates to the digital customer identity and risk decisioning. - Analyze data logs from customer authentication channels and digital banking applications for malicious use and bad actors. - Create long-term solutions and automation to processes that can be improved when digital member identity is being utilized. Refer to attached document for bett...
I need a proficient PHP developer to integrate a WhatsApp module into our existing web-based restaurant management software. Key Responsibilities: - Configuring the module to scan each customer's WhatsApp - Facilitating media message sending - also see status of failed and successful report Ideal Skills: - Excellent knowledge of PHP - Experience with Web-based syste...Excellent knowledge of PHP - Experience with Web-based systems - Familiarity with APIs especially WhatsApp - Previous work on Restaurant Management Software would be an added advantage In conclusion, the main objective is to enhance communication with our customers by leveraging the popular WhatsApp platform. We believe that this functional addition to our software will significantly improve our customer se...
Hi Sachin S., I noticed your profile and would like to offer you my project. We can discuss any details over chat.
...I want to leverage the power of social media to reach and engage with my target audience. The ideal candidate should have experience in creating and managing successful social media campaigns across various platforms. - Email Marketing: Effective email marketing will be a key component of my digital marketing strategy. I need someone who can help me build and execute email campaigns that drive customer engagement and retention. - AI: I am also interested in leveraging AI technologies to optimize the performance of my digital marketing efforts. Experience with AI tools and strategies will be a huge plus. Ideal Skills and Experience: - Proven track record in website development, with a focus on e-commerce and digital marketing functionality - Deep understanding of SEO best practic...
I need a skilled professional to create...Responsibilities: - Design an appealing, easy-to-use, and professional-looking website - Integrate a contact form to facilitate communication between visitors and me - Implement social media links to connect my site with various platforms Ideal Skills: - Proficiency in WordPress web design - Strong UX/UI design abilities - Experience in creating mobile-optimized websites - Familiarity with integrating contact forms and social media links Your primary goal will be to ensure the site is easy to navigate and provides a positive user experience. Your expertise and attention to detail are crucial to the success of this project. I look forward to receiving your bid. PLEASE NOTE THAT IT WILL BE A IT SERVICE COMPANY WEBSITE. I HAVE ...
...two contract templates for our use. We have template exampled that we would like to work off so we just need someone who can make them look professional. The first set of templates will be for service contracts. These will specifically be utilized for solar installations. The second set of templates will be for partnership agreements, and these will be utilized for business partnerships within the company. It is vital that these contracts are robust, encompassing all necessary legalities, and reflect industry best practices. Key requirements include: - Expertise in legal writing, especially in service and partnership contract drafting - Experience in creating templates for solar installations and business partnerships - Understanding of the specific legal nuances that a...
...Integration. Given the sensitivity of the data involved, it's crucial that these features are robust, secure and user-friendly. - **Security**: Incorporate Two-Factor Authentication and an IP Whitelisting system. Additionally, the script should have an extensive Activity Log Monitoring mechanism. - **Performance**: Develop a script that prioritizes speed and responsiveness. This includes a Fast Loading Service, Improved Caching System and a theme page builder. The theme page builder will be particularly important to allow me to customize the design according to my needs. - **Admin Capabilities**: Implement features that may help improve security or admin and improve user list sort. Ideal Skills and Experience: - Proficiency in scripting languages such as PHP, HTML and CSS. ...
Dear Prasad As per your request conversations via freelancer chat: WHAT YOU RECEIVE FOR 1ST MILESTONE PAYMENT ✔︎1st milestone is for 5 slides as per our chat conversation (30 mins per slide average) ✔︎this includes a refresh of the existing slides for a pitch/investor presentation ✔︎ 24- hour delivery ✔︎Unlimited Revisions ✔︎Include source file ✔︎Up to 5 slides ✔︎Visual materials ✔︎Charts & graphs ✔︎Infographics ✔︎any relevant images *****PLEASE NOTE: THE COST BELOW IS FOR THE TOTAL COST FOR THE 5 SLIDES****
I am looking to establish a reliable and professional ironing and pressing service tailored to busy professionals. Key Requirements: - The primary service offered is ironing and pressing of clothes. - I am specifically targeting busy professionals who value quality and convenience. - I would like the scheduling of pickups and deliveries to take place through phone calls. Ideal Skills and Experience: - Experience in providing high-quality ironing and pressing services. - Understanding of customer needs, especially of busy professionals. - Ability to manage a service-based business with phone call scheduling.
...repair business. This would be a position that would require 4-8 hours per day, depending on the availability of the individual Key Responsibilities: - Book keeping, reconcilliation of payments & invoices - Assisting with keeping track of repairs using Zoho Desk - Handle customer support inquiries via Email, Phone, and Live chat --Respond directly to basic queries --Forward on relevant information to our local staff - Execute order management tasks The ideal candidate should have: - Excellent written and verbal communication skills - Data management and excel skills are critical - Ability to manage multiple tasks simultaneously - Familiarity with various customer support and order management tools - Available for 4-8 hours per day. - Experience with Z...
...repair business. This would be a position that would require 4-8 hours per day, depending on the availability of the individual Key Responsibilities: - Book keeping, reconcilliation of payments & invoices - Assisting with keeping track of repairs using Zoho Desk - Handle customer support inquiries via Email, Phone, and Live chat --Respond directly to basic queries --Forward on relevant information to our local staff - Execute order management tasks The ideal candidate should have: - Excellent written and verbal communication skills - Data management and excel skills are critical - Ability to manage multiple tasks simultaneously - Familiarity with various customer support and order management tools - Available for 4-8 hours per day. - Experience with Z...
...completed our Series A capital raise led by EVP, the Impact Investment Group's Giant Leap Fund, and Main Sequence Ventures, we’re continuing to change the landscape of health as people know it and are passionate about breaking down the barrier of distance and enabling fair and equitable access to healthcare for everyone. The Role As a Customer Service Representative you will assist our customers on their virtual health journey by: - Responding to new and existing customer queries via live chat, phone and email. - Providing technical support to our customers in their use of our product and escalating issues when needed. - Assisting with data entry tasks. - Providing one-on-one video demonstrations of the platform. - Being the experts in our product and co...
...talented designer who can effectively create a tri-fold flyer, additional flyers for specific services, and develop a logo for my spa business, IB_THERAPY. Key Responsibilities: - Delve into the brand: Understand IB_THERAPY's unique offerings, aesthetics for logo creation - Tri-fold Brochure Development: Design a comprehensive tri-fold flyer detailing my spa's general services - Individual Service Flyers: Create distinct A4 flyers for two specific services - Facial Treatments( PRF injections , microneedling, mesotherapy and neurotoxin) and IV Vitamin Infusions - Fluent Communication: I require regular updates and open communication for feedback Ideal Candidate Qualities: - Experience in designing marketing materials for spa or beauty businesses - Proven ability to c...
...traffic. Additionally, I require weekly blog updates on industry news and customer success stories to engage my audience. The ideal freelancer for this job should have: - Proven experience in SEO optimization with a track record of improving organic traffic - Strong content writing skills and the ability to tailor content to suit the audiences' interests - Knowledge of the latest SEO trends and practices - Experience in creating engaging and shareable blog content Key tasks will include: - Conducting a thorough SEO audit and implementing changes to improve search engine rankings - Using keyword research to guide blog updates and improve organic traffic - Writing and publishing weekly blogs on industry news and customer success stories in a compelling way The aim of...
I'm ...user experience I won't be able to provide an exact number of products on the site as that detail was skipped, but the designer should be prepared to handle a flexible number of products. Additional features or functionalities were not specified, however, innovation is encouraged. Proposals suggesting interesting functionalities such as product search/filter options, wishlist functionality, or customer reviews/ratings will have an edge. Communication is a key component for the success of this project, therefore, a prerequisite for starting the job is to hop on a call to discuss the project details further. The ideal freelancer should be an expert in web design, with proven experience in ecommerce platforms. Highly creative, responsive and deadline driven indivi...
...specifically focusing on the technology industry. The case study should center around the challenge of reducing customer churn for a software product. This will be utilized as a tool during interviews to showcase my problem-solving skills and experience in the field. Key Elements: - Industry Focus: The case study should illustrate a deep understanding of the technology sector. - Design Thinking Process: The case study should be structured around the principles and stages of design thinking. - Problem Statement: Clear identification of the problem of customer churn within the software product. - Solution: A detailed, strategic approach to how the challenge was addressed and customer churn reduced. I'm looking for someone with: - Proven experience in writing co...
...Awareness: A deep understanding and respect for the cultural significance of the UAE National Day is crucial for this project. We are looking for Arabic designers to design scarf for us. The scarf should match UAE national day theme, contain Arabic calligraphic. 1. Scarf length: 17*150cm 2. UAE national day theme: Design should express the joyful and celebration theme of UAE national day, so customer willing to wear it during UAE national day. 3. Arabic calligraphic: Scarf should contain Arabic such as I love UAE…etc, you should present us with ideas regarding what to write on the scarf, to celebrate the UAE national day. 4. Uniqueness: The design should be unique, not copied from online. 5. Design accuracy: Designers need to the ensure the designs accuracy. 6. E...
As part of my business operations, I need a robust and all-inclusive Excel-based Point of Sale (POS) and I...revealing important stats that can aid decision-making. - **Inventory Management**: Stock should sync automatically with sales from POS, maintaining an accurate record of available goods. - **Customer Database**: Important fields such as Contact Information and Purchase History should be part of this system. Important tax-related fields like the tax fee and tax ID number should also be included. IDEAL SKILLS: Freelancers with a strong background in Excel and inventory management systems are preferred. Experience in integrating POS systems and data entry automation is also desirable. Knowledge in effective customer database setup, particularly in handling tax re...
As part of my business operations, I need a robust and all-inclusive Excel-based Point of Sale (POS) and I...revealing important stats that can aid decision-making. - **Inventory Management**: Stock should sync automatically with sales from POS, maintaining an accurate record of available goods. - **Customer Database**: Important fields such as Contact Information and Purchase History should be part of this system. Important tax-related fields like the tax fee and tax ID number should also be included. IDEAL SKILLS: Freelancers with a strong background in Excel and inventory management systems are preferred. Experience in integrating POS systems and data entry automation is also desirable. Knowledge in effective customer database setup, particularly in handling tax re...
I'm in search of a talented, budget-friendly, 2D Cell animator to assist with a project that is in the early development stages....Responsibilities: - Co-create a compelling character design and show concept - Develop 10-30 minutes of animation akin to the style of "Invincible" - Collaborate on story development and animation Required Skills: - Strong artistic abilities, especially in 2D Cell Animation - Proficient in designing unique and interesting characters - Experience with conceptualising a show - Open to reasonable, cost-effective payment terms This project demands a mix of creativity and technical skills. Candidates must be willing and able to engage in the creative process whilst managing the animation requirements. Looking forward to hearing from anyone wh...
I'm looking for an SEO content writer with a solid knowledge of business and marketing, specifically in the areas of branding and marketing. The writer should incorporate our company's mission and vision, as well as our target audience and customer demographics in the SEO content they will create. The ideal freelancer will have experience in writing business and marketing content for SEO purposes, gripping knowledge of branding and marketing terminologies, and can tell a compelling narrative about our company's offering to our target audience. 10 article project is: INR 150 for each article which is: 1500 *IF you can use canva skills 10 article project it becomes: 200 for each article which is: INR 2000
