Hello There,
Greetings of the day!, Hope you are doing well today, I am Chetan, 36, an independent & dynamic freelancer with 8+ years of industry experience in sales, marketing, customer support, admin, and virtual assistant duties.
#Virtual And Administrative Tasks:
1) Product/Images/Description upload (SKU) and download from and to the website ( Online Store )
2) Book-Keeping, Online, and Offline data entry
3) Updating Rates/Prices of Cruise Liners, Hotel, and Real Estate
4) High volume any format data to PDF/MS Word/CSV for easy import and portability
5) Contacts Information Gathering
6) HTML/PDF Data Extraction
7) Database Handling / Backup / restore / Import / Export etc
8) Email handling, Travel bookings, Schedule Meetings,
#Customer Service Tasks:
1) Check client queries on a daily basis, Troubleshoot, Resolve, and reply to them in turnaround time.
2) Resolve Refunds, Cancellations, Payments & other order-related issues with high priority.
3) Customer support by chat and email.
4) Product research and uploading as well
5) Create a Product Catalog, Change Prices, and make it up to the mark on a daily basis
6) Complete store management activities, including, hosting, Website error troubleshooting using hosting support & Migration, etc