CRM system

Dear all, I am in need to develop a modern look-and-feel CRM system based to be hosted in a cloud environment. It shall replace an excel based CRM system, include integration to "Bank Id" (Swedish authentication service) together with a user access control. High level description and thought processes is documented in the attached PDF. The attached XLS is today's CRM system where customer data has been replaced with dummy text. Functions and formulas is there and note also the XLS is generating 3 different PDF files. Towards to the end of the PDF document, you can read what is required to respond to this proposal. It's a technical multi-disciplin project where skills in cloud, UX and data design is required. Look forward to hear from you and do not hesitate to post questions if needed before your response.