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Comprehensive Zoho Desk Setup & Optimization

$15-25 USD / hour

Suljettu
Julkaistu 2 kuukautta sitten

$15-25 USD / hour

We're seeking Zoho Desk expertise for a multitude of functions. Specifically, we need assistance with: - Setting up Zoho Desk - Customizing ticket workflows - Managing customer support tickets - Adding new channels like email, phone and internal tickets integration Further, desired functionalities include: - Knowledge base for self-service - SLA management for timely ticket resolution - Automation of ticket routing and assignment The ideal freelancer should have thorough knowledge of Zoho Desk functionaries to assist us in setting up best practices as well. Your role will be pivotal in improving our customer support experience. Previous experience in similar roles will be advantageous.
Projektin tunnus (ID): 37866441

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75 ehdotukset
Etäprojekti
Aktiivinen 29 päivää sitten

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75 freelancerit tarjoavat keskimäärin $22 USD/tunti tätä projektia
Käyttäjän avatar
Good day, I have read initial high level details and interested to discuss further, as we have creative UI/UX Designers & experienced Zoho Developers team working on different tech stacks, so we will provide you quality services with 5 months FREE support and longterm relationship guarantee. For quick response & one-on-one communication, you may click on the chat button, as I am online most of the time. Look forward to hearing from you. Regards, Yasir LEADconcept
$20 USD 40 päivässä
5,0 (129 arvostelua)
9,4
9,4
Käyttäjän avatar
With over 18 years of experience in Web and APP development, I have a strong track record of success with Zoho Desk and similar platforms. My skills in PHP and software architecture are particularly relevant to this project. Not only can I help you set up Zoho Desk from scratch, but I can also customize ticket workflows, set up a knowledge base for self-service, manage SLAs for timely ticket resolution, and automate ticket routing and assignment. What sets me apart is not just my technical know-how, but my client-centric approach. You'll find that I'm not just about completing tasks - I'm all about going the extra mile to achieve the best results for your business. This includes suggesting and implementing best practices that will improve your customer support experience. My previous clients attest to my professionalism, timeliness, and ability to meet their needs effectively. You can expect the same level of service from me. Choose me, and let’s create a comprehensive Zoho Desk system that optimizes your customer support tickets across multiple channels, improves resolution time through SLA management, and enhances operational efficiency with automation tools.
$20 USD 40 päivässä
4,9 (578 arvostelua)
8,9
8,9
Käyttäjän avatar
With over a decade of experience as an app development team, we are no strangers to CRM platforms like Zoho Desk. We've not only managed them, but also optimized their functions to their fullest potential for our clients. Our expertise includes setting up intricate workflows, managing tickets effectively across multiple channels, and enhancing the overall customer support experience. Given our familiarity with Zoho Desk's features, we can help build an impeccable knowledge base for self-service and ensure SLAs are met every time for timely ticket resolution. Furthermore, we can implement intelligent automations for ticket routing and assignment to maximize efficiency while minimizing manual intervention. One of the reasons our clients prefer working with us is because we don't just offer solutions; we understand the true needs of your business and work towards translating those into efficient systems. If you choose us at Appquipo for this project, you can rest assured that you're selecting seasoned professionals who will do justice to your requirements and improve productivity through best practices.
$20 USD 40 päivässä
4,7 (634 arvostelua)
9,0
9,0
Käyttäjän avatar
Hi, I checked your requirements and it looks like something we can easily make. I have a few questions regarding the requirements. Can we discuss it in detail? So, what do you think? Could we be a match? If so, reply and let’s chat!
$25 USD 7 päivässä
4,9 (270 arvostelua)
8,3
8,3
Käyttäjän avatar
Hi there, I have read your project description and i'm confident i can do this project for you perfectly.I still have a few questions. please leave a message on my chat so we can discuss the budget and deadline of the project. Thanks. .. .
$50 USD 1135 päivässä
4,8 (88 arvostelua)
7,8
7,8
Käyttäjän avatar
Hi Hope you are doing well, READY TO START NOW As an experienced Full-Stack developer having 8+ years of experience, I am excited to work with you on your project. I have read your job description carefully and understood. I have 8+ years of experience in Web design and development. I can create custom CRM, Laravel, ERP, Custom Plugin, Wix, WordPress, Shopify, MySQL, JavaScript, HTML, Woo-commerce Integration, jQuery, Third Party API integration, Bug Fixing, Troubleshooting, Malware Cleaning, Site Migration. I would appreciate if you could initiate the conversation by sending me a text in the chat box, as I have a few queries regarding the project. Thanks
$15 USD 40 päivässä
4,7 (229 arvostelua)
8,0
8,0
Käyttäjän avatar
Hello, I am Kuldeepak Thakur, Working as a Zoho Desk Expert. I am a Zoho Desk Developer with strong proficiency in Implementing, Customizing, and Automating Enterprise Business processes with expertise in Zoho Applications like Desk, CRM, Books, Analytics, Campaigns, Forms, Mail, SalesIQ, and Deluge scripting. I also possess extensive experience in designing widgets for Zoho Applications with technology like HTML, CSS, JavaScript, Bootstrap, AngularJS, REST API, etc. So I am confident that my experience and expertise align perfectly to assist you with: - Setting up Zoho Desk. - Customizing ticket workflows. - Managing customer support tickets. - Adding new channels like email, phone and internal tickets integration. *** Please send me a message So we can have a quick discussion about your project and proceed further. Assured to deliver high-quality work with a fast turnaround. Looking forward to hearing from you. Regards.
$20 USD 40 päivässä
4,9 (144 arvostelua)
7,5
7,5
Käyttäjän avatar
Hi there! I will set up the comprehensive Zoho Desk & Optimization. I am a ZOHO Consultant/developer who takes the time to learn your company’s unique business and sales process to ensure that your Zoho system is built out to your company’s needs. Expertise in the ZOHO CRM, Creator, Books, Mail, Invoices, Projects, etc. Here are the services I will provide: *. Customize and Automate the Zoho Creator app. *. Upgrade/Bug Fixing in the existing Zoho Creator app. *. Will create custom/Advanced analytics reporting in the Zoho Creator. *. Data Importing from files to the Zoho Creator Applications. *. Integration with third-party applications. *. Create Quote, SO, PO, and Email Templates, and set up Automation. *. Admin/Customer Portal. *. Migration from Pipedrive CRM, HubSpot CRM, Salesforce CRM, and other CRM *. OTHER INTEGRATIONS OR CUSTOM TASKS (Please, DM me to get a quotation) *. Other applications i.e. Creator, Books, Invoices, Projects, Sprint, Sales iq Chatbots, Zoho one. Let's get in touch via chat, Waiting for your positive response. Rekha Thakur
$15 USD 40 päivässä
4,5 (87 arvostelua)
7,5
7,5
Käyttäjän avatar
Hi Sean, Do you have any existing customer support processes or ticketing systems? What is your preferred method for managing phone support within Zoho Desk (e.g., third-party integration)? Are there any specific knowledge base categories or types of self-service content you envision? I am a Zoho Desk expert passionate about helping businesses optimize their customer support operations. Understanding the importance of an exceptional customer experience, I am confident in assisting you with the comprehensive Zoho Desk implementation you require. My expertise in Zoho Desk can significantly enhance your customer support experience. I am confident that by working together, we can implement a system that streamlines your workflows, empowers self-service, and ultimately delights your customers. Bidding amount is not fixed we can negotiate budget via chat. Please start chat to work together.I can start work immediately . sincerely, Muhammad Abrar PS: Portfolio can be shared on your request thru' chat
$20 USD 40 päivässä
4,8 (16 arvostelua)
6,4
6,4
Käyttäjän avatar
Hi there I am a certified Zoho Developer ready to customize Zoho Desk from scratch to match your unique business needs and offer your customers a hassle-free support experience. Let's discuss your requirements. Thanks.
$30 USD 30 päivässä
4,9 (65 arvostelua)
6,2
6,2
Käyttäjän avatar
As a Software Architecture professional with extensive experience in PHP and a specialization in Automation, I'm uniquely positioned to tackle your Zoho Desk project. By combining my profound understanding of Zoho Desk's functionalities with my automation skills, I can ensure an optimized ticketing system, proficiently managing workflows and integrating necessary channels. Given my broader pledge to client satisfaction, improving your customer support experiences through effective ticket routing and SLA management is my primary focus. Moreover, not only will I set up a solution that meets your immediate needs but also one that’s scalable for the future. To add value beyond the expected, I propose implementing a comprehensive knowledge base for self-service within Zoho Desk. This will empower your customers to find answers independently, reducing their reliance on the support team while enhancing their experience. Additionally, let’s not forget about data management! My prowess in G-Sheets and Excel VBA will enable us to create real-time reports for data-driven decision-making related to customer service or other aspects of your business. Finally, my expertise in HTML, CSS, JavaScript and Python makes me an excellent candidate for developing any complementary web applications you might need. By hiring me, you're not simply choosing a professional; you're choosing a partner committed to transforming task management into time-saving ingenuity.
$20 USD 40 päivässä
4,7 (61 arvostelua)
6,1
6,1
Käyttäjän avatar
* I am a highly skilled Full-stack Website/Mobile App developer and available for a full-time job * Hello there! I understand your project requirements. I am confident that I can provide the best solution for your needs. I am a senior web and mobile app engineer with extensive experience in programming languages like PHP/LARAVEL/CODEIGNITER/CAKEPHP, PYTHON/DJANGO/FLASK, GRAPHQL, HTML5, JavaScript, Bootstrap, T-SQL and MySQL. I have worked on a variety of projects including web design & development, Android app development (Swift 5/4/3/2), React Native, Angular JS/Vue JS(advanced user), Node JS(advanced user), and more. Please let me know if you would like me to discuss further or if you have any other questions. Thank you for your consideration! Best regards, Shikha
$15 USD 40 päivässä
4,9 (14 arvostelua)
5,7
5,7
Käyttäjän avatar
My name is Yamini, and I am an Indian-based Zoho Certified Consultant. I love Zoho, and I have ten plus years of extensive experience with all Zoho products. Integration : REST API Zoho CRM with Zoho Creator, Zoho Books, Zoho Invoices, Zoho Reports, Zoho Survey, Zoho Sites. Mailchimp Quickbooks Whatcetra PayPal, Stripe, and Converge payment gateways. SMS: RingCentral, Twillio, SMS Magic integrations. Setup of Zoho Mail with Gmail, MS Office 365 Automation: Workflow rules, Auto responders, Email Templates Creation. Tasks for follow-up, alerts, and custom functions Automatic Rules, Reminder Setup, Notification via Email and SMS. Dashboard Creation, Scheduled Reports with multiple formats. Webhooks calls. While I am certain that others will underbid me on this project, I can assure you that I will do several things to prove myself. I work extremely fast. I have a great knowledge of all Zoho products and Deluge scripting behind all business logic. I can ensure great quality communication. I will complete the work as soon as possible and will provide my best efforts. I will complete the work on time and with complete satisfaction. Support: Assure that I will deliver high-quality work in a timely manner, and that I will provide support for any bugs or fixes. This states that I will be more attentive during the project and during post production support. Yamini Zoho Certified Consultant
$20 USD 40 päivässä
4,8 (50 arvostelua)
5,8
5,8
Käyttäjän avatar
Dear Sean B.! I have extensive experience in PHP and Software Architecture, with a proven track record in Zoho Desk setup and optimization. I am confident in my ability to deliver high-quality results and provide real-time updates on the progress of the project. I am excited about the opportunity to discuss your project further and showcase how I can enhance your customer support experience. Best regards!
$20 USD 7 päivässä
5,0 (3 arvostelua)
5,1
5,1
Käyttäjän avatar
Hi, Hope you are doing great.!!! I have read your job description and I am glad to tell you that I have great experience with Zoho and I can definitely help you in setting up Zoho Desk, customizing ticket workflows, managing customer support tickets, and adding new channels like email, phone and internal tickets integration as per your requirements and can start right now once you hire me. Please share your complete requirements with me so that I can analyze it and can suggest you how much time it will take. Here is my skills with Zoho: >> I have good working experience in Zoho CRM / Creator /Zoho Product Development >>Very good experience with ZOHO CRM platforms in configuration, customization, administration, and reporting. >> Experience in creating and testing application development using Zoho Creator (HTML, Java, and Deluge) and Zoho products (Zoho Desk,Zoho Book,Zoho projects, Zoho Analystics) >>Experienced in development using Zoho Creator and workflow. >>Working knowledge on Zoho CRM, Zoho Desk, Zoho Creator, Zoho App, Zoho mail and other Zoho Products, Integration, REST, SOAP APIs >>Solid Experience In Zoho Creator tool,Create custom Zoho apps to automate processes >>Good understanding of front-end technologies, such as HTML5, CSS3, jQuery and Javascript. It would be great if we can discuss further regarding job so that we can take the next step. Rest I assure you about the quality work and delivery of the project on time. Response Awaiting! Regar
$20 USD 40 päivässä
4,6 (16 arvostelua)
5,5
5,5
Käyttäjän avatar
With my extensive experience in software architecture and PHP development, I am well-equipped to tackle the comprehensive Zoho Desk setup and optimization your company needs. I understand the immense value of streamlining ticket workflows and optimizing customer support processes for overall business efficiency. My deep familiarity with Zoho Desk's multiple channels will ensure seamless integration across email, phone, and internal tickets. What sets me apart is my diligence in setting up industry best practices. I will not just set up Zoho Desk for you; rather, I will tailor it to your specific needs and optimize it for maximum productivity. This includes creating a robust knowledge base for self-service, meticulous SLA management to ensure timely ticket resolution, and automation of ticket routing and assignment. Lastly, it's worth emphasizing that my commitment to delivering top-quality results aligns perfectly with your vision of improving customer support experience. My aim is for your customers to feel heard and supported throughout their interactions with your company. By choosing me, you're not just picking a freelancer - you're gaining a partner who genuinely cares about elevating your brand. Let's revolutionize your customer service together!
$15 USD 70 päivässä
5,0 (7 arvostelua)
4,7
4,7
Käyttäjän avatar
Hello, I am a seasoned PHP developer with over 6 years of experience, specializing in software architecture and CRM systems like Zoho and Salesforce.com. I have thoroughly reviewed your project requirements for the Comprehensive Zoho Desk Setup & Optimization and I am confident in my ability to deliver high-quality results. I am well-versed in setting up Zoho Desk, customizing ticket workflows, managing customer support tickets, and integrating new channels such as email, phone, and internal tickets. Additionally, I have experience in implementing knowledge bases for self-service, SLA management for timely ticket resolution, and automation of ticket routing and assignment. I am eager to discuss your project in more detail and share how my expertise can contribute to its success. I am keen on connecting with you through chat to further explore the exciting opportunities this project presents. Looking forward to the possibility of collaborating with you. Best regards, Soham
$20 USD 7 päivässä
4,9 (22 arvostelua)
4,9
4,9
Käyttäjän avatar
Dear Sir, I am excited to apply for the Zoho Developer job you have advertised on Freelancer. As an experienced Zoho Developer with over 6 years of experience in the industry, I believe that my skills and knowledge make me the ideal candidate for this role. In my previous role as a Zoho Developer, I have demonstrated a strong ability to design, develop, and implement complex business solutions using Zoho Creator, Zoho CRM, and other Zoho applications. My technical expertise includes but not limited to Zoho API integration, Deluge Scripting, and Zoho workflows. I have also worked extensively on third-party integrations with various systems including but not limited to QuickBooks, Xero,Shopify and other applications. In addition to my technical expertise, I have excellent communication skills and the ability to work collaboratively with cross-functional teams. I am highly motivated, detail-oriented, and have a proven track record of delivering projects on time and within budget. I am confident that my skills and experience will enable me to make a significant contribution to your team. I am eager to learn more about this opportunity and am available for an interview at your convenience. Thank you for considering my application. I look forward to hearing from you soon. Sincerely, Umar F. Zoho Certified Consultant / Certified Developer
$20 USD 40 päivässä
5,0 (4 arvostelua)
5,0
5,0
Käyttäjän avatar
I have more than 15 years of experience in the development As I am an expert, I can build it according to your requirements. Because I have a lot of experience in these fields, I can build your project as soon as possible. I offer excellent software quality work and provide the best support for your project. If you give me this job, I will do my best to finish your job by your timeline. If you want to see my past works, I can show you my past works right now. Ready to discuss this with you about the task now. Thank you for the reading.
$15 USD 40 päivässä
4,8 (17 arvostelua)
4,6
4,6
Käyttäjän avatar
i can deliver you this..............Connect to me in chats.................................................
$27 USD 7 päivässä
4,9 (30 arvostelua)
4,2
4,2

Tietoja asiakkaasta

Maan UNITED STATES lippu
Logan UT, United States
5,0
11
Maksutapa vahvistettu
Liittynyt heinäk. 23, 2010

Asiakkaan vahvistus

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