Dear client,
I am excited to be applying for your project. Please accept this letter and the attached resume as my interest in this position.
In my current role, I am responsible for tier 3 support for all Unified Communications infrastructure including by not limited to all session border controllers, voice gateways, Microsoft Teams and Zoom Infrastructure.
I reviewed the requirements of the job opening and I believe my candidacy is excellent fit for this position. Some of the key requirements that I have extensive experience with include:
• In Depth understanding of Voice over IP technologies and protocols (SIP, H.323, TLS)
• Proven experience in troubleshooting environments which include Microsoft Teams, Zoom with telephony, AudioCodes and Sonus Ribbon SBC Infrastructure (OVOC, ARM, Cloud/Virtual SBC), Cisco IP Telephony Infrastructure
• Research, analyze, recommend and implement new technologies, standard processes, tools and techniques
• Research and provide equipment specifications and quotes for engineering solutions and equipment updates
• Provides oral and written reports/briefings
• Significant experience of working in an Information Technology environment
• Portfolio: I have joined more than 20 projects to implement MS Teams, Zoom and telephony solutions for medium and big organizations (300-20000 users).
I really appreciate you taking the time to review my application for this project.
Sincerely,
Tho Ngo