Front Desk

Front Desk Representative Responsibilities Include: Keeping front desk tidy and presentable with all necessary material Greeting and welcoming desks as they approach the front desk Answering questions and addressing complaints Hiring a Front Desk Representative? Sign up for Workable’s 15-day free trial to post this job and hire better, faster. Job brief We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential. The goal is to make guests and visitors feel comfortable and valued while on our premises. Responsibilities Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) Greet and welcome guests Answer questions and address complaints Answer all incoming calls and redirect them or keep messages Receive letters, packages etc. and distribute them Prepare outgoing mail by drafting correspondence, securing parcels etc. Check, sort and forward emails Monitor office supplies and place orders when necessary Keep updated records and files Monitor office expenses and costs Take up other duties as assigned (travel arrangements, schedules etc.) Requirements Proven experience as front desk representative, agent or relevant position Familiarity with office machines (e.g. fax, printer etc.) Knowledge of office management and basic bookkeeping Proficient in English (oral and written) Excellent knowledge of MS Office (especially Excel and Word) Strong communication and people skills Good organizational and multi-tasking abilities Problem-solving skills Customer service orientation High School diploma; additional qualifications will be a plus More resources: See our job descriptions for similar roles: Administrative Assistant Administration Manager Administrative Officer Administrator Executive Administrative Assistant Executive Assistant Executive Secretary Front Office Manager Mail Clerk Office Administrator Office Assistant Office Clerk Office Coordinator Office Manager Personal Assistant Receptionist Secretary Senior Administrative Assistant Senior Executive Assistant Staff Assistant Virtual Assistant