Customer Service Skills or Soft Skills That a Contact Center Agent Should Have - repost

$10-30 USD

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yli 10 vuotta sitten

$10-30 USD

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a 20-30 minute Training Presentation on “Customer Service Skills or Soft Skills That a Contact Center Agent Should Have I need: PPT presentation on Customer Service and what you feel is the most important attribute to have in Customer Service Here are some quality and training tips we use ; The most important Soft Skills an agent should possess are the following: · Active listening to the concern and issues of the customer towards the business · Empathizing · Respecting the rights of the customer · Prioritizing the customer’s needs · Understanding the situation of the customer · Eager to find ways to help the customer Please feel free to elaborate the presentation should be a minimum of 20-30 mins

Customer Support

Projektin tunnus (ID): 5377624

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Aktiivinen 10 vuotta sitten

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Myönnetty käyttäjälle:

@janawilson1

Hi Shikabooker, I have worked in large companys here in Australia that require a high level of Customer Service. These companys being Telstra, Ray White Real Estate & Fast Access Finance. I believe with my knowledge of working in these fields i would be the best person for the Job. Regards, Jana

$20 USD 1 päivässä