I have an excellent performance in scheduling appointments, making travel arrangements, Email Management Performing Social tasks, Social Media Engagement and Marketing and Making Phone Calls.
I am 100% focused and diligent in my work
Researched industry-related topics (combining online sources, interviews and studies).
I helped in writing high converting marketing copy to promote the company's products and services.
Prepared well-structured drafts using Content Management Systems.
Proofread and edited blog posts before publication.
Submit work to editors for input.
Wrote great converting sales copy and other marketing materials for products, services, and fundraising campaigns.
Wrote clear and compelling copies
Virtual Assistant
Elite Limited
tammik. 2020 - marrask. 2020 (10 kuukautta, 1 )
Generated leads for the firm
• Responded to customers inquiries
• Troubleshoot Technical problems
• Handled complaints to installation techniques for improving the overall customer experience and enabling loyalty
• Scheduled Payment Arrangements
• Processed Payments
• Processed orders and transactions
• Delivered information about the company’s contributions
Customer Service Representative
Unique store
huhtik. 2018 - kesäk. 2019 (1 , 2 kuukautta)
Handled customer complaints, provide appropriate solutions and alternatives within the time limits.
Followed up to ensure resolution.
Keep records of customer interactions.
Process customer's accounts and file documents.
Follow communication procedures, guidelines and policies.
Engage customers by answering phone calls or emails from customers and providing solution.
Participating in meetings with the customer service team to discover new communication tactics
Koulutus
B.Tech
Ladoke Akintola University of Technology,
Nigeria 2013 - 2020
(7 vuotta)
Pätevyydet
Fundamental Customer Service
LinkedIn
2021
Certified
Fundamental Customer Service
LinkedIn
2021
Certified
Customer Relationship Management
Coursera
2021
Management
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