Lokesh V.

SFDC CRM Application support consultant for CMT client - December 2012 – Till Date • Involved in configurations and minor enhancements. • Worked with Development team for defect fixing. • Involved in Monthly and Weekly releases and enhancements. • Used DataLoader to make bulk upload of client data. • Developed triggers for complex workflow rules working around the governor limits. • Created multiple record types based on the category of clients. • Created User Profiles and Roles as per Business needs. • Involved in CAB calls and approving the standard changes. • Handling a team of 10 members who takes care of daily operations supporting the sales application.