Rodolfo R.

Over 10 years of experience in IT, Project Leader , Business Analyst, Security Consultant. My profile meets the following characteristics Customer Service, Data analysis and business requirements, time and effort estimations, coordination and development of systems, management, leadership and project management, oriented to quality and timely results. Help improve and simplify processes and timing of operations, plan projects, set goals, targets and checkpoints, create new processes and maintenance to existing processes, good knowledge of financial aspects, such as transactions, dispersion of funds, money laundering (KYC, AML), results orientation and teamwork in an upbeat, friendly and collaborative environment, interaction with end customers to identify and document their requirements, share information and indicators of levels of service (KPI's, SLA's and SLO's) with different areas