In order to stay competitive in today’s global society, organizations across the globe are turning to KPO/BPO to gain a competitive advantage. Visnova Solutions’ extensive experience in KPO and BPO assists our clients in improving productivity, increasing flexibility, enhancing customer satisfaction, reducing turnaround time and boosting their revenue. We specialize in the areas of healthcare services, medical billing, claim adjudication, HR and Recruitment services, telemarketing and back-end sales.
With over five years of experience in the healthcare sector, Visnova Solutions’ highly trained team of college graduates understands and adheres to healthcare compliance processes. We provide an extensive training program to our personnel to ensure that all process and procedures, including transactions, privacy and security standards abide by HIPAA compliant standards. Our extensive experience in coding, medical billing, claim adjudication, government regulations and software applications ensures that our healthcare clients’ KPO initiatives are successful.
KPO has also emerged as a method of improving HR performance, cutting costs associated with HR functions and optimizing HR administration. Under our HR Outshourcing services, Visnova Solutions offers Recruitment Process Outsourcing (RPO) services to assist companies in hiring the most qualified individuals. Our end-to-end RPO services provide a number of benefits to our clients including: enhancing HR function’s effectiveness, reducing costs, higher quality of hires, improved retention, stability, consistency and reliability of data.
Visnova also assists companies in increasing their sales and thereby enhancing their revenue. This is done through optimizing your sales team. We take on back-end sales activities, such as lead generation, qualification and appointment setting functions to complement your customer-facing sales team. This in turn frees up your sales executives' time to concentrate on face-to-face meetings wheve revenue can be directly generated.
In today’s competitive world, companies need to explore options to maintain an edge over the competition. Visnova Solutions’ extensive experience in the KPO/BPO arena combined with our commitment to cost reductions and continual process improvements ensure that your company’s KPO/BPO initiatives are successful.