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The company has a dominant presence in the telecom applications vertical in India by virtue of the success of its basket of computer-telephony integrated applications. Nexsus brings to market the full range of CTI solutions spanning feature rich call recording applications, interactive voice response systems, auto-dialing solutions for call centers and contact center applications etc as readily available system integrated COTS products. The success of the company in this domain is borne by the fact that approximately 80% of the market share for call recording solutions in India is held by the branded product from Nexsus. Nexsus has also accumulated deep knowledge of the information management domain through the application development services that it delivers to its clients. The company has successfully executed several such projects with diverse functional requirements ranging from digitization, electronic document management, enterprise content management, customer relationship management and enterprise class work flow applications for clients across government and corporate sectors. Nexsus has also developed and successfully implemented a proprietary messenger application for large corporate organizations that enable instant rich media communications within and beyond the ambits of the client companies. The company has offices in New Delhi, Kolkata and Bangalore apart from its head office at Mumbai and is well placed to deliver country wide managed services for all its implemented solutions across India. Delivery of such managed support services is a key business activity of the company as it assures clients of continuous technical support and safeguards against system failures. Our managed services thus facilitate business continuity for our clients and also help to generate favorable returns on investment. Key Strengths Nexsus is a sizable organization with a well organized corporate structure that enables the alignment of its resources with its service delivery framework. Continuous efforts towards improvement of the delivery framework have resulted in success in customer retention and new business acquisition apart from cross selling of services to existing clients. The company has been selected as a EMERGE50 IT businesses in India by NASSCOM in the year 2010 on the basis of its rapid expansion in growth and performance capabilities. Nexsus is capable of doing business with its customers all over India and is also equipped to provide maintenance and support services to clients irrespective of location. The key strengths of the company are organized according to their impact on the service delivery mechanism. Experience Summary Nexsus works with a team of 200+ qualified and experienced individuals across a variety of roles spanning five distinct functional areas, viz. Sales & Marketing, Solution Delivery, Technical Support, Corporate Functions and Human Resources. The combined person-years of experience across functional areas is approximately 450 and the company has performed creditably in continuously improving the average engagement period of employees by retaining key talent over the years. Nexsus is essentially a young organization where the average age of employees is well within 30 years.
