David M.

I am a passionate, reliable professional with over 3 years' work experience in supporting US and UK customers. I have supported clients via email, chat and phone. Customers are the backbone of any company and their satisfaction with services offered is very crucial to the progress of a company and economy. Patience and hardwork are virtues and two of my best qualities. I work with my heart and soul. I listen to the customer carefully, research the issue and provide the best possible solution to the issue. Customers are always right and we will be righter to take their issues seriously as it will result in better finances, profits and more customers for the company. Attention, proactiveness, empathy helped me get close to customers and giving them the best experience. I am a full time freelancer and can work in US, UK and Australian shifts.