Luka S.

I have 2 years experience in Social Media Management. Social media management is the process of analyzing social media audiences and developing a strategy that’s tailored to them, creating and distributing content for social media profiles, monitoring online conversations, collaborating with influencers, providing community service, and monitoring, measuring, and reporting on social media performance and ROI. I also have 3 years experience in Customer Support. Customer support is the team of people who provide help when customers have trouble with a company's products or services. It's ultimately about making sure customers are successful in solving whatever issues they came to your business to help solve.