ferguson12

I am Fergus Fernandes and would like to apply for the position of Customer Service Relationship. I am currently unemployed but have been working from the past 7 months for Sophias style an apparel boutique in Nebraska, U.S and 3 years in a KPO industry in India. Previous Through my experience over the past 4 years I have had an opportunity to acquire many transferable skills. I believe I will be able to use these skills to meet the requirements enlisted in the advertisement for the above mentioned position. I enlist a few examples of these below: Delivering Results: My responsibilities as a Virtual Assistant and a Customer service rep have given me the opportunity to develop my time management skills. The boutique industry in which I was employed, implies a high-pressure concentration and I am often required to deliver quality results within a specified time line or even at short notice. These instances have given me an opportunity to use and expand my problem solving skills. Problem Solving & Judgment: I have always been pro-active in my approach and spared no efforts to provide my clients with the best available options, using my expertise and decision making skills to give them a range of choices to fit their resources. Such situations require me to exercise my persuasive abilities and to persist in achieving my goal. I possess a pleasant personality and am a quick learner. I am confident that my skills and ability to deal with stressful situations will help me deal with challenging situations effectively and efficiently.