Manish K.

With experiences from both Operations and Marketing of short-term rentals as well as Entrepreneurial experience, I am offering to manage the most challenging and time-consuming parts of running a vacation rental. Whether you are looking for someone to manage your daily Guest communication or if you need help with end to end management of your entire STR portfolio, you can count on me. I have five years of experience in managing : • Daily Guest communication and maintaining the response rate for inquiries • Handling Guest Complaints and ensuring first call resolution • Submitting Aircover claims for damages, preparing & submitting documentation • Drafting and reporting Revenue Reports as well as Occupancy Reports • Coordinating with housekeepers regarding post check out cleanings • Upholding Cleaning Standards via video monitoring • Hiring and training new housekeepers as well as handymen • Drafting regular pricing strategy & last-minute price optimization • Tracking real time performance of listings and first-page impression • Drafting new or duplicate adverts on various OTAs and designing Guidebooks Talk to you Soon!