Fusion Global Services F. Profile

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$10 USD / tunti

6th of october,

egypt

$10 USD / tunti

Aika on tällä hetkellä 12:39 ip. täällä

Liittynyt heinäkuuta 19, 2018

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Fusion Global Services F.

@FGSLtd

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(0 arvostelua)

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$10 USD / tunti

6th of october,

egypt

$10 USD / tunti

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Outsourcing Company

FGS is an integrated telecommunication outsourcing company dedicated to providing creative business process solutions. Headquartered in Egypt, we have been tailoring our high-quality services to the specifications of a diverse set of clients and businesses from a wide range of sectors across the globe. Our services include, but not limited to, call center services, technical chat support, technical email support, software solution. In addition data entry services and Digital Marketing even more. Check our website : [login to view URL] Backed by a huge multi-skilled and multi-national team of unique calibers, FGS leverages state-of-the-art technologies and latest trends in order to develop solutions that are creative, innovative, and of world-class quality, which empowers your business to go to the next level. FGS is established on the foundation of trust, where we constantly nurture the valuable trust of our clients garnered through providing nothing short of perfect quality, at the right time, every time. Thanks to our proven track record of success, our clients turn to us time and time again.

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Portfolio

WE offer:

- Social Media Management
- Content Writing
- Search Engine Optimization SEO
- Google ads campaign
- Social Media ads campaign
- Planning and Analysis
- Branding

Digital Marketing

$Outsourcing Finance and Accounting Services gives companies access to a fully trained and staffed off-site finance and accounting department using an accounting system maintained and operated by FGS and fully secured accounting data servers Our service offerings include - • Bookkeeping Services We have a team of financial experts who understand the exact needs of our clients and provide the services accordingly. We help businesses keep a track of their income and expenditures at a fraction of the price. Some of the key online bookkeeping services we offer include Journal Entry – Account Recievables – Cash Flow Statments - Virtual Accounting & Bookkeeping Services – General Ledger – Balance Sheet – Expenses Ledgers – Assets/Equipment Ledger - Income Statement (Profit & Loss) - Financial Statements preparation - Storage of documents - Books balanced & reconciled quarterly. • Accounting Services FGS provides the most comprehensive, resourceful, and cost-effective accounting$

Finance and Accounting Outsourcing

Process is the most time/effort consuming aspect of day to day tasks; hence, automation nowadays is the key solution to increasing efficiency and productivity while creating a more relaxed work flow through:
• Reduce costs.
• Increases productivity & operational efficiency.
• Improves resources utilization.
• Compensates staffing deficit.
• Eliminates human errors.
Our service offerings include -
Performance Analytics
• Key performance indicators (Creation/Governance/Reporting)
• Net promoter score/Employee net promoter score
• Training Impact/Efficiency & Feedback Loop
• Current state analysis to spot performance gaps & inefficiencies
Workforce & Intraday Management Reporting
• Staffing Deficit Reports
• Resource Management
• Productivity, occupancy, service level and average project handling time reports/forecasts
• Scheduled vs. actual staffing levels to better understand workload and distribution providing a more efficient work environment, trend-analysis and recom

Business Intelligence | Reporting and Analytics

Outsourcing live chat support services can help your organization. For online selling companies, live chat support is very important as it can improve your customers' satisfaction and increase your sales. More than 50% of your website visitors can be converted into prospective customers by accurate online support services’. Live chat support services can enable you to sell your products/ services in a more effective way.
FGS is a pioneer in providing outsourcing solutions has over years of experience in providing high-end call center and customer support services to global customers. Our online chat support services can help your organization see an improvement in customer satisfaction. Outsourcing chat support services to FGS can increase your sales significantly.
Outsourcing online chat support services can enable your organization to concentrate more on your company's core competencies. You can pay more attention to sales and marketing, while your customers' queries are answered by

Customer Support | Chat Support

We provide you with a dedicated team of data entry specialists that provides fast turnarounds while your employees focus on other projects. Upon request, we offer a premium express delivery service that features 4-8-hour turnaround times.

FGS offers a one-stop data management solution that allows you to combine all of your data needs such as data mining and data cleansing in one place - all with cost-effective rates that can help you improve the bottom line by cutting costs.

Data Entry Services

FGS is a one stop service provider, we provide you everything, starting from the technical solutions that connect your company to ours to hiring a highly extensive expert call center professionals who have extensive and relevant expertise in call center services, we also provide a full training program that suits your business requirements, a team manager who’s responsible for meeting and exceeding such needs and a Quality Assurance Executive for your account to ensure you our global standard quality we provide in everything we do.

FGS also ensures you a full access to call recordings, weekly reports, fixed KPIs agreed upon for your team and increasing your sales, potential customers as well as your existing customer satisfaction.

Call Center Service

Digital Marketing

Finance and Accounting Outsourcing

Business Intelligence | Reporting and Analytics

Customer Support | Chat Support

Data Entry Services

Call Center Service

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Kokemus

Confidential

kesäk. 2018 - Voimassa

My client had a problem in his "Physical Center" as he faces a challenge with the appointment settings schedule, some overwrites another and others aren't booked properly, I helped him manage all the appointment settings and the complaints received as well, the client's appointments has been raised and customer satisfaction rate has been increased by 30 %.

Confidential

maalisk. 2018 - Voimassa

My client is one of the biggest Telecommunication companies worldwide, they needed mass hiring for the position of International Account Adviser, I completed my monthly target with the required job requirements.

Confidential

heinäk. 2017 - Voimassa

My client needed to migrate complex data for US Law Firms in various file types, to a unique system provided by the client, I built a whole operations and QA system to facilitate to the client to review and supervise properly and facilitates his process with his clients which... more

Koulutus

Associate's degree

Edinburgh College of Art,

United Kingdom

2014 - 2016

(2 vuotta)

Pätevyydet

Linux

2016

The performance-based Red Hat Certified Engineer exam (EX300) tests to determine if your knowledge, skill, and ability meet those required of a senior system administrator responsible for Red Hat Enterprise Linux (RHEL) systems. Red Hat Certified System Administrator (RHCSA) certification is required to earn RHCE certification.

Linux

2016

An IT professional who has earned the Red Hat Certified System Administrator (RHCSA®) is able to perform the core system administration skills required in Red Hat Enterprise Linux environments. The credential is earned after successfully passing the Red Hat Certified System Administrator (RHCSA) Exam (EX200).

Cisco

2016

For collaboration and unified communications network engineers who want develop advanced collaboration skills designing, deploying, configuring, and troubleshooting Cisco Collaboration and Unified communications applications, devices and networks, the Cisco CCNP Collaboration certification is a job-role focused training and certification program that will expand your skills and ability to deliver business value.