Accomplishments
• Working knowledge of all latest software
• Work well in a high pressure environment.
• Trained in all areas of customer service
• Thorough understanding of confidentiality
• Talented in dealing with all sorts of people
• Skilled at organizing complex projects, defining project priorities.
• Skilled at encouraging others and developing rapport.
• Self-starting, goal-oriented strategist whose confidence, perseverance and vision promote success.
• Self-motivated and assertive.
• Kept schedules for up to 12 executives at a time.
• Received Manpowers Tiffany Award for Excellence.
• Quickly learn procedures and methods.
• Proven record of working within a budget.
• Proficient in all facets of travel arrangements.
• Professional demeanor.
• Over 25 years experience in office work.
• Major strengths in planning, problem solving and communication.
• Highly imaginative with many innovative ideas.
• Effective communication skills, both written and verbal.
• Demonstrates competence and poise in professional and social settings.
• Demonstrated record of high performance standards, including attention to schedules, deadlines, budgets and quality work.
• Demonstrated effective leadership skills.
• Demonstrated ability to work effectively with clients.
• Creative writing skills.
• Capable of handling multiple projects concurrently.
• Can easily break a large project down into smaller pieces, prioritize goals, work under short deadlines without sacrificing creativity.
Employment:
Family Service Agency of North Lake County Gurnee, IL Psychotherapist 10/00 to 4/04
Lake County Council Against Sexual Assault Gurnee, IL Volunteer, Intern, Therapist
4/94 to 5/00
Manpower Temporary Agency
Waukegan, Illinois Temporary Administrative Assistant 5/87 to 8/94
Education
Northwestern University Evanston,IL
Masters Degree 1997 - 2000
Barat College Lake Forest, IL
Bachelors Degree 1995 - 1997
College of Lake County Grayslake, IL
Associates Degree 1993 - 1995