Yukiko T.

I am a native Japanese speaker who lived in USA for 5 years and is fluent in English. Previously worked in a Norwegian Shipping company based in Tokyo and used business English and Japanese on daily basis. Delivers high-quality and prompt customer care. Able to handle large volume of e-mails in both English and Japanese. Have experience in managing a team of 7 with 6 Chinese members. I hold a BA in English literature from Tokyo Women's Christian University. Mainly customer support, e-mail handling available. Skills Japanese (Native. Business writing and speaking available)  English: business level (Lived in USA from 3~8 years old)  Power Point (Animation, graphs)  TOEIC 910/TOEFL Ibt 100 (2016)  Microsoft Word  Outlook  Excel (include pivot, VLOOKUP etc.)  The Official Business Skill Test in Bookkeeping 3rd Grade, Japanese Chamber of Commerce