Käyttäjän yuleizyvega profiilikuva
@yuleizyvega
Maan Ireland lippu Dublin, Ireland
Jäsen alkaen 18. joulukuuta 2018
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yuleizyvega

Online-tilassa Offline-tilassa
I'm Yuleizy and I have developed my skills through my career that makes me an excellent candidate for you to consider. I keep the customer at the heart of what I do, rising to new challenges, problem-solving and working on projects. I enjoy responsibility and have demonstrated it in several roles over the years, which include: 1. Sales – Bluewave – ‘Managing the Funnel’, Lead qualification, pre-sales and increasing conversion rates 2. Customer Service – Bank of Venezuela – Averaged working on 100 customer tickets a day 3. Marketing Strategy – Sismo 93.9FM – Headed up numerous projects to increase brand awareness, develop more leads primarily using social media channels. My hours are flexible and I look forward to hearing from you Warmest Regards,
$22 USD/hr
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Portfolio

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Kokemus

Business Development & Customer Success

Jun 2017

My role is to increase leads (58%), increase lead conversion (20%), provide customer support and undertake general office administrative duties. Tasks - Engage with Salesforce A.E.’s & existing customers to generate leads (58%). Once created I data enhance the lead, work on qualifying the lead and finally convert the lead to an opportunity (20%). - Act as the front line for all customer queries to do with their new installations.

Co-Founder

Mar 2014 - Apr 2015 (1 year)

Set up a business that traded flights in Central and Latin America with the intention of selling to B2C and C2C. The business generated €250k in revenue. Tasks - Working with local marketing agencies and running social media campaigns to generate leads. - Signed $200k of new business, including one b2b deal worth $60K with an SMB client. - Providing aftercare and customer support for all customers and attempting to upsell.

Customer Support/Loan Officer

Nov 2012 - Jan 2014 (1 year)

Initially hired to work in customer care where I averaged 100 tickets per day, I was then promoted to a loan officer to assess all applications. Tasks - Created a customer support training pack used to onboard all new starters. - Financial review of all ‘at risk’ loan applications and included following up with customers directly. - Generated $0.5M working cross collaborated on numerous value add projects for the bank.

Broadcaster & Project Manager (Freelancer)

May 2012 - Feb 2013 (9 months)

Responsible for understanding the audience & generating additional advertising revenue €10k Tasks - Achieved a CTR of 2.5% on Facebook by running campaigns based on profiles I analysed and created. - Generated an additional 200 leads through social events and cold calling - Pre-Productions and live air management of radio programs

Koulutus

Banking and Finance

2011 - 2014 (3 years)

Marketing & Business Studies

2016 - 2019 (3 years)

Pätevyydet

Certificate in Broadcasting Journalism (2013)

Minister of Popular Power for Communication

Todistukset

  • Spanish 1
    85%
  • US English Level 1
    85%
  • Spanish - English Translation
    80%

Varmennukset

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