Käyttäjän WilliamStem profiilikuva
Jäsen alkaen 8. tammikuuta 2005
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WILLIAM E. STEM 718 Ronan St. Sidney, OH 45365 (937) 497-7045 OBJECTIVE A position on a computer team utilizing programming skills and network and user support experience. SUMMARY Conscientious and congenial individual with experience in programming, network support and software support. Strong analytical and problem solving skills. Strong team player who has provided around-the-clock support for up to 75 users. Excellent training skills, with ability to coach unskilled users individually and in groups. PC SOFTWARE APPLICATIONS & PROGRAMMING LANGUAGES Microsoft Word Access Visual Basic Excel Jump Delphi Paradox HTML DOS IE Explorer Visual C++ COBOL Netscape Navigator Visual J++ Clipper AREAS OF SKILL PROGRAMMING · Used Objectpal to automatically set the working directory, eliminating use of MIS staff time. · Added dynamic lists to maintenance program, decreasing backup time by .25/hrs/day. · Enhanced monitoring of 30 workstations. · Developed data dictionary in HTML form. · Selected software and implemented database for record storage company. · Familiar with Visual C++, Visual J++, Turbo Pascal, C and Cobol, Visual Basic, Delphi and HTML. · Gained skills with Word, Excel, Paradox, Microsoft Exchange, etc. · Designed forms and supporting code to increase productivity. USER SUPPORT · Documented step-by-step emergency and maintenance procedures for 75 users. · Acted as liaison to outside contractor for network and equipment repair and software support. · Acted as LAN network administrator for up to 100 workstations by managing accounts. · Consulted with 75 workers plant-wide to resolve software and hardware problems. · Enhanced existing software to provide functions decreasing development time of programs. · Provided individual and group computer software training. · Replaced and maintained computer and network hardware. · Maintained database and backups. · Effectively coached illiterate users through onsite problems from remote location, working 24 hours/day as a "Help Desk" service. MANUFACTURING AND OTHER CAREER EXPERIENCE · Loaded and unloaded cassettes of disks, and handled re-bake operation. · Inspected buffer plates used in disk production; and visually monitored gear teeth for smoothness. · Shrink-wrapped computer disks prior to shipment, utilizing computerized industrial labeling and wrapping system. · Conducted proof reading, and gave administrative support within front office of moving company and government agency. · Eliminated unnecessary administrative labor through devising data sorting methods. · Assembled spacers and boxes used to ship disks, loading and producing computer labels for shipping. EDUCATION Wright State University - Dayton, Ohio Bachelor of Science - Science & Engineering (June 1979) Wright State University - Dayton, Ohio Computer Engineering Program - 30-35 Credits Completed Sinclair Community College - Dayton, Ohio Computer Information Systems Program - All Credits Completed except for 3 courses
$15 USD/hr
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