19 years of experience in the IT with over 14 years in the Telecommunications Technology area. Expertise with BSS where I participated in several projects involving different systems (CRM, OSM, BRM) for billing and revenue management, Oracle Databases, Oracle AIA, administration of UNIX/LINUX operative systems and Windows, TCP / IP network protocols, shell scripting, UML, Scrum, Rational ClearCase, CVS/SVN management. Highly experienced, as a professional consultant, in large-scale projects in several areas: assessing customer requirements, analysis, development, configuration, implementation, testing and support, quality assurance, training for telecommunication industries, with ability to communicate in Spanish and English, also to work in teams toward a common goal, and ability to acquire new skills rapidly. Experience working in multicultural teams as well as interfacing and communicating with test managers, development managers, IT Ops, PMO, etc., on a daily basis.