vibrantiqtech

VISION A full pledged digital data management company obsessed with quality. OBJECTIVES Increasing the Productivity at par with the best. The best Quality Standards at stipulated time as per our Clients’ requirement. Creation of Employee Loyalty as our greatest asset. HIGHLIGHTS Easy to send / receive files. Data – non-disclosure. Professional Staff. QUALITY POLICY Having in mind that the industry thrives on two key factors: execution excellence and high-touch customer relationship excellence, the company is sincerely, while execution excellence is at high cost and high quality is an offshoot of global delivery management, attentive to deliver the output in Quality Excellence. OBJECTIVES Increasing the Productivity at par with the best. The best Quality Standards at stipulated time as per our Clients’ requirement. Creation of Employee Loyalty as our greatest asset. Providing the best quality levels of our services through constantly improving of human processes and technology. Personals are engaged in Quality Certification. First – checking. Second – verification. Third – comparison and auditing. 43, Nathamuni Street T. Nagar, Chennai – 17 Ph:044-42606230 Fax: 91-44-28157390 e-mail: -2- INTRODUCTION Vibrant iQtech Pvt Ltd., is constituted under the Registrar of Companies, Tamil Nadu, is a BPO entity, which has been created to deliver process solutions to improve its Clients’ business performances. Through strong relationships, it is aimed to drive a real and long-term cost reductions, performance improvements and new better ways of working for its Clients. Constant upgrades are maintained to keep pace with the latest technology on all services offered to improve upon the delivery performance and quality. We are fully equipped to provide 24 x 7 affair services and solutions to our clients on various BPO specializations exclusively Data Conversions and Data Entry & Indexing with 99.99% consistent accuracy – Medical, Insurance, Mortgage, etc. VIBRANT OPERATING DOCTRINE Time bound work completion: all works within the time committed. Accuracy – Quality of Works, which depends on the accuracy levels, is never compromised. SERVICES OFFERED e-Books – Data Conversion and Data Entry Two persons who are well versed with the subject, using data entry software, key data. When the second operator is keying words, which are not similar with the first operator, the software stops there itself, obstructing further keying process. The second operator has to check what has been keyed in the first entry, and after comparing with the source-hard copy, the work further proceeds. At both the stages line check as well as the spell check are done so that the defects are eliminated at the same level itself instead of carrying forward to the next level. After the two keying, the quality controllers to observe and eliminate any possible errors run compare-software and after that QC certificate is issued for that particular batch. -3- Data conversion from one source to another Vibrant specializes in providing a wide range of data conversion and e-publishing services to Clients including major publishers, academic institutions, libraries, public utilities, scientific organizations, colleges and universities. Vibrant incorporates document scanning and a combination of key-from-image, and advanced data captured and recognition technologies to achieve greater forms processing accuracy and efficiency. Data conversions and database migrations at Vibrant can be done on massive scale with fast turnaround using our custom software designing skill for large-scale conversions. With Vibrant an unparallel turnaround time, delivers a customized support and service for our data needs. Proof Reading OCR running and cleaning up Image processing Creation and administration of Data Base Mass Scanning OUR CLIENTS Decube Infotech Pvt Ltd., T. Nagar. Trans World Systems, T. Nagar. Blueshift , Saidapet. MANAGEMENT Vibrant iQtech Pvt Ltd., is a young team, highly motivated and experienced in BPO woks, both theoretically and practically Mr. T. Dhanistan, B. E., M.B.A., Founder and CMD. Miss. Aparna Varadharajan, M.B.A., CEO. -4- INFRASTRUCTURE The Unit has been developed as Hi-tech office-lab with fully air-conditioned atmosphere for the staff to comfort at service. The workstation is housed with 24 seats, individual computer furniture in a comfortably working ambience. Another unit with 24 seats are being readied. The lab is well-connected 24 hrs dedicated Airtel DSL Internet services. Vibrant has the resources for not only handling the volumes but also experienced staff who ensure the accuracy in the quality of product delivered and do it consistently. The latest infrastructure of 24 seats capacity that Vibrant is having gives it a cutting-edge towards process of work, on time delivery and consistent growth. The Unit has P4 server setup to take care of the operational business requirements. Intel P4 3.0 GHz Intel 915 GL VGL Server Mother Board 120 GB Samsung SATA HDD 512 MB DDR2RAM Sever Cabinet CD Writer1.44 FDD Ethernet Card Serial and Parallel Ports USB Ports 17” Samsung colour Monitor OS – Windows 2000 Server Workstation – Clients Intel P4 2.66 GHz Intel 845 Mother Board 256 MB DDR RAM 40 GB Hard Disk On Board Ethernet Card 15” Samsung colour Monitor OS – Windows 2000 Professional LAN All the Server, Clients, Printer, Scanner and other resources have been connected in LAN. The network is based on ether net standards using D-Link Copper cables. UTP cables and D-Link Ethernet 24 Ports Switch -5- POWER SUPPLY Uninterrupted Power System with a capacity of 10 KVA On-Line with Genesis Technology for 3 hrs back up. SOFTWARE Cute FTP 6.0 Adobe Photoshop 7.0 Abby Fine Reader 7.0 Acrobat Reader/Writer 7.00 McAfee Security 8.0i STAFF WELFARE In order to reduce the attrition rate, organized efforts are implemented to ensure staff well-being, insurance coverage, medical check up inclusive of ophthalmic, monetary benefit, comfort state of affairs are keened. The management has a listening mood to employees facilities and that no staff is facing any sort of difficulties. INFORMATION SECURITY CONFIDENTIALITY : Ensuring that information is accessible only to those authorized to have access. INTEGRITY : Safeguarding the accuracy and completeness of information and methods. AVAILABILITY : Making certain that authorized users of our customers have access to information and assert. DATA SECURITY & CUSTOMER PRIVACY Data Security is the buzzword with back office and Data Conversion operators. Government of India has enacted an entirely fresh legislation modifying the Indian Information technology Act 2000 taking international yardsticks into consideration with a new legal regime on data protection enough to counter he growing instances of cyber crimes. We strictly and solemnly adopt in conformity with DSCPA (Data Security and Customer Privacy Act). -6- CONTACT PERSON G. K. KANNAN Manager Business Development Mobile: 9840986071. Address: 43, (Old 22), Nathamuni Street Near Panagal Park Chennai 600 017 e-mail: Visit us: [login to view URL]