EXPLORE


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$5 USD / Hour
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Philippines (8:43 AM)
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Joined on September 4, 2009
$5 USD / Hour
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To obtain a position that will enable me to use my strong organizational skills, interests, technical abilities, innovative decision making, creativity, and ability to work well with people, resulting in an expanded clientele and a more profitable organization. -Willing and eager to accept different roles. -Excellent customer service record and history -Capable of working under time pressure. -Able work in a fast-paced, goal oriented environment. -Self-starter and team player.
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Experience
Data Order Entry Agent
Nov, 2011 - Sep, 2012
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10 months
Brady Philippines Direct Marketing Inc.
Nov, 2011 - Sep, 2012
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10 months
o Responsible for entering incoming orders and quotes into the company business system software on a daily basis. o Address customer's concern via chat or email in a professional and positive manner. o Comparing data entered with source documents, or re-enters data in verification format on screen to detect errors. o Meet the daily performance goals as established by the Data Entry Supervisor. o Demonstrate the ability to enter orders quickly and accurately. o Able to review the scanned data for
Nov, 2011 - Sep, 2012
•
10 months
Employee Data Management Practitioner
Jun, 2010 - Jun, 2011
•
1 year
IBM Global Process Services
Jun, 2010 - Jun, 2011
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1 year
o Responsible for creating and updating HRIS foundational tables that are used in conjunction with employee data to support changes in client's organization, salary information, status and other necessary HR information. o Develop, use and maintain database queries to generate accurate client specific ad-hoc and scheduled reports on a timely basis. Provide other towers and third-party vendors with base information used for various tasks such as issue resolution, root cause detection and data analysis
Jun, 2010 - Jun, 2011
•
1 year
Consultant - Employee Data Management (Contractor in IBM)
Dec, 2008 - Jun, 2010
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1 year, 6 months
RCGIT Philippines
Dec, 2008 - Jun, 2010
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1 year, 6 months
o Retrieves document received in the Regular Index Worklist. o Checks documents for completeness for processing. o Indexes documents and routes them to the appropriate Process Tower. o Perform validation and check accuracy of a particular processes o Ensure that the System is functioning well and perform User Acceptance Testing if necessary. o Maintains daily Trackers and Logs.
Dec, 2008 - Jun, 2010
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1 year, 6 months
Education
BS Information Technology
2003 - 2007
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4 years

Philippines
2003 - 2007
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4 years
Qualifications
3Q 2010 Award
2010
IBM
For maintaining 100% mark in Service Level Agreement for Work Force Deployment Process.
2010
Request Manager Training
2011
IBM
2011
PeopleSoft Query Training
2010
IBM
2010
Verifications