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Anna Austria C.

@vanessalorenzcab

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Senior Customer/Technical Service Representative

$2 USD / Hour

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Philippines (4:06 AM)

Joined on February 4, 2010

$2 USD / Hour

I have excellent Customer Service and Telesales Skills. Knowledgeable in PC troubleshooting (Software and Hardware), DSL connection setup and troubleshooting - intermediate to exper, Email setup and troubleshooting (client based and web based [using system tools]) - intermediate to expert (outlook, outlook express, etc.), Networking (wired [USB, Ethernet, HPNA] / wireless [802.11b/g]), MS Office, security software and other computer software - intermediate to expert, Proficient in MS Windows 98, 2000, ME, XP, Vista, Mac OS 9, X; Windows Vista - basic.

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