USdialer

We offer a hosted scalable and pluggable communication platform, incorporating Power Dialing, Predictive Dialing, IVR, ACD, Digital Call Recording, VoIP, Hosting and Analytics for designing and managing today's modern call centers as a seamlessly integrated solution. Our predictive dialer solution is appropriate for use in call centers of any size-whether you operate a call center with hundreds of agents or a small call center to having remote agents, we can offer predictive dialing solutions to help you achieve your goals. Our goal is to help you reach-and exceed-your goals, while saving you thousands of dollars. Outbound Connect prides ourselves on our decades of combined experience in all aspects of the call center industry. We are confident that we can offer you predictive dialing products, tools, information and services that are perfectly suited to your needs and unmatched by any of our competitors. Manual Dialing is no longer competitive or even sufficient. Companies who intend to establish market presence and long-term survival have recognized that the move to the predictive dialing is inevitable. We provide you with the cutting edge tools so you can effectively maximize the benefits of today's market. Whether you are a startup call center with a few seats, or a large center with thousands of seats your call center will greatly benefit from our hosted solutions. In operating a call center, two of the largest startup costs are the equipment and the software. By going with a hosted model you greatly reduce the upfront financial requirements all while adding flexibility and advanced feature sets. With our hosted IP dialer technology you can host a call center from any location in the world. Call center management and agents tie into our IP Dialer based solution simply and depending on size may require only a high speed internet connection. Outbound Connect offers a fully blended inbound and outbound call center solution. It is an "out of the box", solution that can be designed to fit the way you do business. We integrate phone, fax, web, and e-mail contacts, along with customer data, and distribute these to the appropriate call center agents, managing these interactions to their completion. It gives callers automated access to information and is a predictive dialer, which dials and distributes outbound calls.