EXPLORE

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$5 USD / Hour
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Philippines (9:31 AM)
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Joined on May 28, 2010
$5 USD / Hour
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I graduated with Bachelor of Arts in English Language and Literature Studies. I worked with JP Morgan Chase & Co. as a Customer Service Representative for 4 years. We were given series of training every year to ensure quality of our services for the benefit of the customer and the business. I am flexible and can easily be trained. I am very goal-oriented. I always make sure that I make the best results. I am very dependable and requires less supervision. I am skilled in Microsoft Office, including Microsoft Word, Excel and Powerpoint. I am also proficient in data entry and typing jobs.
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Experience
eBay Product Lister
Mar, 2017 - Jun, 2018
•
1 year, 3 months
Dropshipping
Mar, 2017 - Jun, 2018
•
1 year, 3 months
Sourced products from Amazon, Home Depot, Walmart, Smythstoys, and ToysRUs UK. Listed products using Hydralister, WebsellerGuru, and DShopIt. Optimized titles using SEOStack Keyword Tool and Zik Analytics. Order Fulfillment.
Mar, 2017 - Jun, 2018
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1 year, 3 months
Customer Service Representative
Apr, 2012 - Apr, 2016
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4 years
JP Morgan Chase & Co. - Philippine Global Service Center National Association
Apr, 2012 - Apr, 2016
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4 years
I worked with JP Morgan Chase & Co. - PGSC NA in their Cebu City site as a Customer Service Representative for four years. My primary job is to assist customers with their banking concerns over the phone. I have also taken other roles like being a peer coach and a mentor where I assisted new hires during their training and nesting period. My managers also assigned me tasks that includes monitoring of attendance and average handling time with the use of Microsoft Excel.
Apr, 2012 - Apr, 2016
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4 years
Education
Diploma in Professional Education
2016 - 2016

Philippines
2016 - 2016
Xavier University
2008 - 2012
•
4 years
Bachelor of Arts in English Language and Literature Studies

Philippines
2008 - 2012
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4 years
Certifications
US English
Verifications