Steven B.

I'm Steve, I am almost 31 and have spent the last four and a half years working in an administrative/customer service capacity for a large fiscal agent that contracts with the state of Maine. In that time, my duties have ranged from working in a high volume call-center to data-entry, research, utilization of spreadsheets and all manner of Microsoft programs with exception to Access. Prior to this role, I contracted with a freight broker as a data-entry clerk. I've been working since 2003 and prior to my last role, I've worked primarily in retail and direct customer service roles. My overall feeling is there is no profession that does not to some extent boil down to customer service. Maybe not always in the most obvious ways. With that, I give my customers the best I can give. In a data-entry, administrative role, my best means accuracy and attention to detail. Frequent communication between myself and my employer to ensure all needs are being addressed.