KEY COMPETENCY AREAS AND SKILLS • Business Analysis and Project Management • Healthcare Module Implementation and support • Customer Relationship Management • Product Functionality Testing and Data Management EDUCATIONAL QUALIFICATIONS • PGDBM (Marketing and Operations) from ‘ICFAI Business School’ (IBS), Kolkata in 2008 • [login to view URL](H) from ‘University of Calcutta’, Kolkata in 2005 CERTIFICATION • Supply Chain Management Certification from Indian Institute of Technology (IIT), Delhi in 2009 • ITIL Foundation Certificate in IT Service Management • Certified Lean Six Sigma Green Belt INTEREST AREAS • IT Troubleshooting • Watching and playing cricket • Exploring Web