Suvabrata M.

Competency and experience  Overall 15 Years experience in Web,SAAS, Telecom domain.  Proven skill on customer satisfaction by means of proper delivery and maintaining project time line in Web,SAAS, Telecom domain.  Strong knowledge in Application Installation and Support , ITIL processes Onsite Support experience in many countries across Europe , Africa , Asia. Technologies in Details: System Admin: Red Hat , Debian, BSD Voice: Asterisk,Vicidial based IP PBX systems, VoIP gateways, conference servers and other custom services. Database: Mysql /Oracle Administration Language : Shell ,Perl, Python ,TCL ,Java Web/Application Server: Apache 2/1 , Tomcat 5.5 , Tomcat 6 , Jboss Monitoring: Nagios installation and configuration with NRPE and JMX support . Technologies: Database : MySql ,Oracle Reporting : Splunk , Hive , Hadoop Tools : JIRA , Sharepoint , Confluence