EXPLORE


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$30 USD / Hour
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India (10:36 AM)
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Joined on May 28, 2009
$30 USD / Hour
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Led multiple professional services delivery projects / programs focused on implementing retail banking products and solutions in the banking, public sector, digital transformation and hyper automation space (RPA-UIPath). Very adept in managing projects in Digital, Product Implementation, AI/ML and RPA space. I was overall in-charge of successful deliveries of client implementation, designing processes, managing escalations, costs, and margins. Hand-picked teams and focused on setting the right structure, goals, and grooming people to achieve their full potential, identifying and building leaders for the future. Managed deliveries worth 2.5M+ INR annual revenue and 20+ staff members. Grown company from 5 to ~25 FTE's with operational efficiency of 88%. Led the successful delivery of PAN-India programs for UIDAI through Tarento. The objective of the program was to drive adoption and engagement apart from improving user sentiments (2.9* to 4.1*). Increased 2.7X (1.9M to 5.3M) in adoption and engagement in their community. Also, Worked with other stakeholders to understand their requirement (UMANG) and provide insights. Was part of core team for Sainsbury Bank Implementation team managing the analyst team for Sales/Service and CRFC. Certifications: • Certified Scrum Master (CSM) . Certification in digital transformation from IBMI . Foundations of Project Management - Google . Micro MBA - IIM-Bangalore (Pursuing)
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