Smonaco

Project coordination of local and remote teams in different time-zones. Able to take proactive actions to achieve desired outcomes, developing contingency plans and influencing the delivery of tasks. Carry out detailed analysis of IT solutions following business requirements with feasibility studies of technical implementations; documentation with definition of standards. Supplier management, procurement of hardware and software products and services, requesting sellers’ responses, managing of the tendering process, commercial and SLA negotiations, contract administration and closure. Improvement of operations, IT services and products, project definition with risk identification | Improvement and development of Service Support and Service Delivery processes. Use of PM methodology in the achievement of objectives. Results focused approach to assignments.