Sharen L.

Management and software support positions held during years in the work world have honed my organizational-time management skills which I apply to my freelance writing projects. My extensive business background - from clerical to accounting, computer hardware repair to network administration, website development to content writing coupled with my strong writing skills qualify me for a wide variety of writing assignments. I have a working knowledge of writing content for internet sites and run all content through DupeFreePro and Copyscape before submitting work to my contractors. Employment History Technical Support Tech-Payroll Dept. 1/2007-5/2008 JELD-WEN, Inc Klamath Falls, OR 97601 Monitored and improved payroll processing software routines. Wrote process documentation for existing payroll routines. Analyzed and corrected process deviations. Director of IT 8/2002-6/2006 Credit Services of Oregon, Inc Roseburg, OR Coordinated and implemented upgrade of network hardware and software from Frame Relay/NT 4.0 to a T1/Windows 2000/2003 server environment reducing down time by 75% between the corporate office and the 7 statewide satellite offices. Created an extensive intra/extranet of company procedures, forms and polices pivotal to Credit Services of Oregon, Inc receiving the Professional Practices Management System Certification held by only 33 of 6000 collection agencies nationwide in 2006. Network Technician 6/1998-8/2002 Douglas Education Services District Roseburg, OR Diagnosed and resolved PC user and hardware issues county wide. Developed Access databases and web applications, using Cold Fusion Studio, for searching databases online for inventory, employment opportunities, schedules, and services. Worked effectively with 17 department heads on developing the web content they desired. Maintained network documentation. Completed Northwest Computer Learning Center courses Designing Web Pages Level I, II, III and Allaire's Fast Track to ColdFusion I and II. Other Job Titles held: Contract Computer Consultant, Help Desk Technician, Office Manager, Oregon Licensed Insurance Agent (all four lines), Full Charge Bookkeeper, Accounts Receivable Clerk, Purchasing Clerk, and Insurance Customer Service Representative. Miscellaneous Education - Writing for Children and Teenagers Course, Creative Writing course at Southwestern Oregon Community College 1982 Interests - White water rafting, scuba diving and snorkeling, RV traveling, traveling in Mexico, visting national parks, ghost towns and Native American Hertitage sites. Avid reader of a wide variety of books.