Experienced IT professional with a rich background spanning decades, showcasing a journey from Jr. Programmer to adept Application Support specialist. Proficient in MySQL, PHP, JavaScript, and CSS, I've seamlessly transitioned between roles—from Technical Skills to DB Admin, Programmer, and Helpdesk [login to view URL] my current role, I thrive on interpreting business requirements, coding to technical specifications, and addressing live application issues with an unflappable temperament. Adept at multitasking, I contribute to migration projects, UAT, parallel testing, and regression testing, ensuring the smooth operation of crucial internal platforms.Committed to excellence, I adhere to ISO standards, create and implement comprehensive test plans, and document technical processes. Recently, I enhanced my expertise with ITIL certification, enriching my understanding of key concepts and processes.Join me on this dynamic journey where technical prowess meets a passion for continuous improvement and effective problem-solving in the ever-evolving IT landscape.