EXPLORE


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$12 USD / Hour
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United States (8:57 AM)
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Joined on August 17, 2012
$12 USD / Hour
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I am a simple and creative individual who strives for the best in everything I do. I have skills that range from software and web development to graphic design and computer repairs. I have over 5 years’ experience in Microsoft Office and Adobe Creative Suite. I also have experience in CMS (Wordpress and Joomla), HTML/HTML5, CSS2/3, jQuery, jQuery UI, Javascript, ASP.NET, C, MySQL and most recently, Twitter Bootstrap. In the year of 2011, I graduated from Excelsior Community College with a 2nd Class Honors BSC in Management Information System. I was a Technical Engagement Specialist for ASUS for approximately 1 year. I was then promoted to Supervisor which I also served for another year. I am considered to be very competent in relation to customer care and technical support hence, top class service will be provided for all Windows based remote assistance and technical support jobs. I would be a great addition to your company in any area of Administrative Assistant, Technical Support (via chat, remote access or email), website design and development.
Verifications

Jamaica Microfilm Inco Co - Web Site Design

Buzzz Magazine Jamaica

Jamaica Microfilm Inco Co - Web Site Design

Buzzz Magazine Jamaica
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Experience
IT Specialist / System Administrator
Feb, 2014 - Present
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12 years, 3 months
Jamaica Microfilm Inco. Co. Ltd
Feb, 2014 - Present
•
12 years, 3 months
Analyze, repair and assemble computer systems Network administration Website development
Feb, 2014 - Present
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12 years, 3 months
ACCENT Marketing Services
Sep, 2011 - Feb, 2014
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2 years, 5 months
Assistant Program Manager (Supervisor)
Nov, 2012 - Feb, 2014
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1 year, 3 months
Motivate and encourage individuals through positive communication and feedback. Assess my agent’s performance across all three KPIs (Key Performance Indicators) and provide feedback on how to improve on these KPIs.
Technical Engagement Specialist
Sep, 2011 - Nov, 2012
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1 year, 2 months
Provide customer with technical assistance for products such as Notebooks, Netbooks, Desktops and Tablets. Handle and resolve customer complaints and inquiries in a prompt and professional manner
Sep, 2011 - Feb, 2014
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2 years, 5 months
Report Designer/Website Developer (Internship0
Jul, 2011 - Sep, 2011
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2 months
Krys Financial Company Ltd
Jul, 2011 - Sep, 2011
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2 months
Design and implement reports in Visual FoxPro Website development using Joomla
Jul, 2011 - Sep, 2011
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2 months
Education
Bachelors in Management Information System (2nd Class Honors)
2007 - 2011
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4 years

Jamaica
2007 - 2011
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4 years