Simul B.

Excellent in Customer/Client handling, using MS Word and MS Excel for data handling and reporting purposes. I can filter data, create reports, pivot tables, analyse data, good in using formulaes for data filters. I apply techniques with a hawk eye for detail. I also have rich experience in Customer Service and have worked with IBM for 7 years for its US clients like Hewlett Packard (USA) and Virgin Media (UK) for their technical support and customer service over the phone, email and remote desktop assistance. My focus has always been on delivering quality within specified timelines. I can easily adapt myself according to client needs for working hours and open to working in shifts. I am well-versed with Skype and have high-speed broadband access with a US phone number which can be used for work as and when needed. Looking forward to projects where I can use my experience and mutually be benefitted professionally and financially.