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EXPLORE
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$5 USD / Hour
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United States (9:25 AM)
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Joined on August 22, 2012
$5 USD / Hour
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I have an extensive background in all areas of Office Management and IT Support. Considered a Jill-Of-All-Trades by my coworkers and staff. If there is something I do not know, I will find it and master it!
No reviews to see here!
Experience
Asst. Director
Feb, 2006 - Jan, 2012
•
5 years, 11 months
Atlanta West Academy
Feb, 2006 - Jan, 2012
•
5 years, 11 months
---Maintain Office, Manage 10-12 Employees, Staff and Classroom Schedules, Payroll ---Manage File System, Records and Documentation, Curriculum, State Licensing Requirements, Teacher Orientation and Training, Student and Teacher Documentation ---Advertising and Marketing, Website Updates and Parent Communications ---Create Presentations/Movies/DVDs for Graduation, Awards Ceremonies and School Promotions ---Provide varied levels of technical support. Troubleshoot operating system, applications, h
Feb, 2006 - Jan, 2012
•
5 years, 11 months
Senior Technology Support Analyst
Nov, 1999 - Dec, 2005
•
6 years, 1 month
Mercer Human Resource Consulting
Nov, 1999 - Dec, 2005
•
6 years, 1 month
---Senior Technology Support Analyst for a consulting firm of 260+ local users maintaining Windows 95/98/2000/XP workstations; 90% Dell, 5% Compaq, 5% Mac ---Provided level 2 and 3 technical support. Troubleshoot operating system, application, hardware, networking, and laser printer problems through daily work flow and ticketing, task delegation, documentation, client follow-up/feedback ---Maintain equipment leasing for workstations and printers including software/hardware installation, configuration,
Nov, 1999 - Dec, 2005
•
6 years, 1 month
Qualifications
Director Certification
2009
Bright from the Start
Participants develop an understanding of the responsibilities of a child care center director and how to efficiently operate a facility.
2009
A+ Certified
1996
CompTIA
A+ certification is a vendor-neutral certification that certifies the competency of service professionals in the computer industry. It is for anyone who wants an internationally recognized credential as a competent computer service professional. A+ Certification program is one of the largest certification worldwide. A+ Certification is developed and sponsored by the Computing Technology Industry Association (CompTIA), a global association of IT industry companies with the common goal of standardized qualifications for professionals working in the industry. Membership of CompTIA include most of the global software and hardware manufacturers such as Microsoft, IBM, Lotus, Dell, Compaq, etc.
1996
Microcomputer Systems and Repair
1996
Center of Industry and Technology
Microcomputer Systems and Repair prepares individuals to enter the workforce having 640 class hours of basic computer usage and repair, software usage and troubleshooting, Areas of study include: ---Workstation Support/Helpdesk (Windows 95, 98, 2000, XP, Vista, 7) ---Networking/Network Administration (Netware, Windows 2000) ---Build, Repair and Troubleshoot PCs, Operating System Upgrade/Migration, Software Deployment ---Peripheral Repair/Install/Upgrade (Printers, Blackberry Devices, Palm) ---Cisco IP Phones Setup and Support ---Microsoft Office 3.1, 97, 2000, XP, 2003, 2007 Suites ---Disk Cloning & Image Maintenance (Symantec Ghost) ---File server backup (Veritas Backup Exec) ---Trainer/Training Material Development
1996
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