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- N/ASuoritetut työtehtävät
- N/ABudjetin mukaisesti
DataCenter OperationsDec 2015 - Aug 2017 (1 year)
Scope of Operational Support and Analysis Processes and Functions and How Operational Support and Analysis Activities Support the Service Life-cycle. Process to Support Data Center Events, Event logs, Changes including Policies, Principles, Process Activities, Methods, Triggers, Inputs, and Outputs. Process to Support Data Center Incidents such as outages, equipment loss including Policies, Principles, Triggers, and Techniques for recovery.
System AdministratorMay 2012 - Dec 2014 (2 years)
Administers of Microsoft Active Directory Services; installs, configures, and troubleshoots operating systems and related software to ensure Directory and File servers are built and maintained to meet business service levels. Works to complete service requests and resolves incidents submitted through the Help Desk, Desktop Support, Application Management
Technical Support ExecutiveMay 2011 - May 2012 (1 year)
To provide real time technical support remotely. The fundamental goal of this position is to help customers on troubleshooting various issues on their OS, E-mails and other applications. Updating Windows security patches in desktops and Servers. Troubleshooting of email (outlook, outlook Express), other applications LAN, WAN and Wi-Fi issues. Setting up user accounts, permissions and passwords.
MCA2007 - 2010 (3 years)
B.Sc (Computer Science)2004 - 2007 (3 years)
Computer and Hacking Forensics (2017)Cybrary
Computer and Hacking Forensics