Thu N.

? Managed the hotel's daily operation up to the rooms and services' sets of standards ? Implemented aggressive marketing and promotion strategies, built and maintained relationships with customers and other participants to maximise the room sales ? Managed cooperation between departments, recruited and trained staff, excuted staff performance review ? Checked monthly financial reports and planned future budgets and targets

? Assisted customers with consultancy regarding trade finance services (Inward/Outward Letter of Credits, bank guarantees, outward remittance, collections etc...) and provided trade finance services on request ? Kept track of implementing customers and bank's trade finance commitments ? Developed contact with customers and assisted corporate department in building customer networks ? Handled filing system, made import/export trade data reports to Head Office and other departments