I am an enthusiastic, hands-on IT professional with more than 12 years’ experience in support. I have a proven track record of managing and maintaining servers and desktops in LAN/WAN network infrastructures, and adopt a meticulous approach to ensure the smooth-running of business operations. Qualified to industry standards, I enjoy closely following the latest changes in technology and apply this to my duties wherever relevant. Sound knowledge of general management, Strong organizational, Administrative and analytical skills, Good command over communication & interpersonal skills. Extensive ability of troubleshooting, Team building & leadership skills, office management, Administrative support, excellent spelling, proofreading and computer skills. Ability to maintain confidentiality, excellent working knowledge of all Microsoft Office packages, Ability to produce consistently accurate work even whilst under pressure, Ability to multi task and manage conflicting demands.