In my working carrier I have had the opportunity to work and live for 10 years in Finland, and have other experiences abroad which have enriched both my personal and professional knowledge .
In Finland, I have been a Verification Specialist for 2 years.
I have created and updated test plans, and created testing patterns to verify event-triggered functionalities, specific scenarios and so on.
I have been working both in the past and now providing technical support on different aspects of the IT business (L2 end customer support, as well as L1 support both for internal and external branches of the companies where I worked, via phone, chat or Teamviewer/VNC).
In addition to this, I have 6+ years of experience as a Network technician/IT specialist and in this time I have learned about IT systems, their lifecycle and their needs.
In the past, I have worked as a translator for a specialised online website, [login to view URL]