I had over 8 years of management experience in call center operations focused in providing solutions in the following services: technical support for computer and DSL connection, fulfillment and back-office provisioning tasks, billing and account management, sales and retention management, outbound and inbound customer support and data entry. I also have extensive knowledge in the financial industry and real estate primarily in inbound marketing and other marketing strategies. I am also into content and creative writing which includes implementing marketing initiatives and sales-driven campaigns. I want to use my skills and experience to explore more opportunities working online and becoming a solution-provider to my partners requiring my services.