Customer Service, Phone & Email Support
Requirements: 1. Must speak clear English. 2. Must be available for work from 6:30AM - 10:30AM (Monday-Thursday) Arizona time. 3. Must have reliable phone and internet connection. 4. Must be able to install and operate live chat software. 5. Must have a stationary telephone or cellphone with reliable connection. Responsibilities: 1. Answer Phone Calls; 2. Answer E-Mails; 3. Process Class Requests Over the Phone; 4. Interact with our online website to provide customer support to clients calling in; 5. Provide Live Chat Support to web visitors; 6. Process payments; 7. Other duties as assigned.
About Me
I produce accurate and reliable results stemming from my previous remote positions and knowledge in the Customer Support and Administrative Support fields. I have knowledge and experience in the development and management of UGC / user technical support (via email response) in social mobile apps/websites and also at shouldering the various management responsibilities. I have also been a significant point-person in the development, support and maintenance of all operational business objectives within a start-up company. I also have extensive experience in web research, Excel creation, order processing ([login to view URL]) and article writing. I am seeking opportunities to put my attention-to-detail and dependability to work. My attention is on YOUR needs and not distractions at home. I am available for long-term opportunities.
$ 5 USD/hr
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