Raspal S.

Are you looking for a professional technical support person: Who has demonstrated a large cut in support calls? " Cut support calls by more than 75% from more than 10 to 1 or 2 per hour. " Helped salvage bank credit-card data when someone formatted the server hard-disk. " Good at command-line / console and Internet research. Resulted in searching important information fast when dealing with unknown or difficult problems. Who can manage and satisfy a large number of network users? " Satisfied users when others could not or were not ready to help. " Installed server-based and client-based backup system. As a result, brought smile on users face getting back their corrupted files. " Liked and preferred by users. Who is hard-working, sincere and efficient? " Worked all 30 days per month without a holiday. " Worked 10 hours per day, with good efficiency. " Saved $ 206 per month by repairing many PCs from junk. " Documented new / difficult problems with their solutions, after solving them. " Built shell-script to automate kernel-compiling, put it on CD and FTP for others. Who is able to identify / learn new technical skills fast? " Increased productivity by initiating network enhancements, reducing network downtime from 30% to nearly 0%. My specialties include: " Data Recovery / System Crash Recovery " Backups and Restore " Virus Removal " Working with Windows / Linux Commands " All about Email (configuration, troubleshooting, recovery) " Technical Documentation " UNIX / Linux Shell-scripting