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EXPLORE
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$40 USD / Hour
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United Kingdom (4:27 AM)
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Joined on January 2, 2009
$40 USD / Hour
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UK project manager & technical/process author with 16 years in IT running IT change/release teams, managing projects and authoring all types of documents from process descriptions through work instructions, policies, procedures & acting as subject matter expert for commercial document processes. Experienced working with SAP, Oracle, Microsoft IIS, Powershell, automated code deployment systems, ITSM tools (eg. Jira, ServiceNow), knowledge repositories (eg. Confluence). Able to research and write confidently on diverse topics. Familiar with most authoring tools.
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Qualifications
PRINCE2 Practitioner
2006
Axelos Ltd
PRINCE2 (Projects In Controlled Environments) version 2
2006
ITIL Expert
2014
Axelos Ltd
ITIL (2011) Expert
2014
Certifications
UK English
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