rdeepapk

TTI Middle East, UAE June 2008-May 2009 Manager-Recruitment /Business Development My job is to find talent for organizational clients. I have to consult with prospects about their organizational hiring needs and I source for talent via online recruiting sources, and professional associations. Once a lead is identified, I call the hiring manager of the organization to find out more about what his or her hiring needs are. It is very challenging to persuade a hiring manager to talk with me because there are many companies in the same business. So service is key. I have to work hard to build rapport and trust so that the hiring manager thinks of me when there is an open position to be filled. It is challenging to provide consistent high quality service to clients when I don't have twenty high quality candidates sitting on a shelf waiting to fill open positions. I have to find the right people for the jobs. People are unpredictable, so I don't always know that someone will succeed no matter how much prescreening and testing I do. And it is tough that we can't control all the variables because we really want the clients to be happy. Persistence in the face of rejection and creativity. Also good customer service. I have to be able to be open-minded and willing to listen before reacting. And I need to have good follow up and organizational skills. • Responsible for complete life cycle of recruitment/business development viz., sourcing for new canditates and companies, screening, scheduling, coordinating, issuing offer letter and follow ups till the candidate joins. • Responsible for sourcing, submitting resumes on assigned requirements, from our existing database as well as from various sources . • Interacting with the candidates to ensure the interest and suitability of the candidate for the requirement and coordinating Technical/Non Technical interviews with the candidates and Panels. • Arranging and coordinating HR interviews for Technical Select candidates. • Handling initial round of HR interview in order to judge the candidates suitability, Academic & professional qualification, experience, communication skills etc. • Processing the candidatures of Tech selects/HR selects candidates online starting from posting the CVs to releasing the offer. • Completing the Document verification for selected candidates before releasing the offer. • Following up with pending joiners Aviva Life Insurance June 2007-Nov 2008 Sales Manager (Bancassurance-Centurion Bank of Punjab e LKB) Thrissur Cluster Responsible for getting access to new accounts and managing profitable relationships with existing channel partners by engaging the on roll team of Relationship and Assistant relationship managers, with requisite technical and commercial support Training & certification for competence development of Relationship Managers - Provide inputs to develop marketing strategies and marketing support to channel partners -Provide accurate and complete information for customer proposals -Ensure processes within the 'steps-of-sale' are managed effectively and efficiently -Demonstrate consistency and maturity in sales forecasting processes -Achievement of targets: activity targets, penetration and customer preference analysis Achieve expected minimum sales target on a consistent basis through own team of Financial Planning Consultants (FPC’s) for the designated Banks. Continuously review performance and set target for the team and consistently raise them. Identify and recruit potential FPC's who are highly productive and in accordance with the business plan within stipulated time frame. Provide training and monitor developmental needs of FPC's in the team, provide feedback on FPC's' performance, particularly those with less experience (Mentor role). Gold Medalist for being the Best Sales Manager-Banca 2007 for the exceptional performance by achieving 170% of the target. Pivot systems Inc(US), Trivandrum March 2006-June 2007 Asst Business Development Manager Leader with experience in client services and business development experience encompasses joint programmes, international, competitive analysis, and staffing for multisite operations. Proven success building strategic alliances, developing teams, and driving process/performance yielding bottom line results. Reporting to the COO, responsibilities included developing strategic plans, implementing growth and operational efficiency initiatives, and facilitating post- merger integration. Was responsible for the Development and Expansion of business both at the head office in U.S and also the Indian office. Effective in leading sales teams to deliver seamless comprehensive experience to high net-worth clients. Recognized for ability to drive sales teams to achieve significant results in start –up and existing businesses while meeting challenging bottom line profit goals Responsibilities for this position are:- • Acquiring new accounts and generating new business. • Achieving set targets and goals. • Competently recommend an effective mix of available programmes to customers Allianz Cornhill(UK), Trivandrum Sept 2004 to Feb 2006 Sr. Customer Service Associate A proven self starter with a record –of-success in rapidly evolving environments. Strengths: The ability to lead strategically, while focusing on profitability, employee/customer satisfaction and revenue maximization. Senior customer service executive who maximize the value of each customer contact by integrating customer communications through multiple deliver channels, maximizing customer capital and shareholder value. Responsible for making outbound sales for Cornhill Insurance, UK which is of thee best and largest general insurance companies in UK. Responsible for imparting training and mentoring new aspirants in the organization about the various insurance products which we deal with. The Leela Palace, Bangalore May 2004-Aug 2004 Front Office Executive Training as a Front Office Executive in The Leela Palace, Bangalore as part of the fulfillment of the PG Diploma in Hotel Management for 4 months. The training included various day- to-day activities/crisis/management etc based on Hotels. Competencies: • Leadership qualities • Teamwork and collaboration • Interpersonal skills • Sense of responsibility • Customer focus • Decision making • Initiative • Highly Inquisitive • Communication • Planning/Organizing • Adaptability/Flexibility • Commitment to mission, vision and values Interpersonal Traits and Attitude: • Excellent cross-cultural communication skills • International living and working experience(Born and brought up in UAE) Qualification • PG Diploma (1yr) in Hotel Management (8 months + 4 months training)(Aug 2004) • 3yr Diploma in Hotel Management from Indian Institute of Tourism Management, Calicut (Aug 2003) • 12th from The Choice School, Cochin(March 2000) Technical Qualifications • Microsoft Office • Internet & Email • Typewriting 30wpm Additional skills • Self motivated confident individual with ability to work in a multi-tasking, changing environment • Experience delivering services remotely for US and UK based companies. • Excellent spoken and written communication skills • Excellent interpersonal skills • Excellent confidence in handling customers (both internal and external) Personal Details Date of Birth : 21/06/1982 Sex : Male Marital Status : Married Nationality : Indian Passport No. : F 1067772 Languages known : English, Malayalam, Hindi