Key Role & Responsibilities: • E2E Project Management responsibility as Development, Testing and Deployment & Support for Tina system (MS SQL, ASP.Net, C#, Ajax, JQuery, HTMLCSS) & Mobile applications (Xamarin, Android, iOS, Tabs) i.e. AwareBase Product. • Responsible to fulfill customer expectation for issues in live environment as well as working for future product raod-map / roll out plan with Business Analyst, customer and management. • Accomplishing people management for developers, testers, Business Analyst and UI designers those working with me. • Responsible for pre-sales activity and for co-ordination with Sales & Business Development team on new proposals. Key Achievements: • Process streamlining and benchmarking resulted enhancement in team productivity by 30%. • Implementation of Agile Project Management methodologies (Scrum + FDD). • Minimum attrition (negligible) in my team till now.

Aricent Technologies Ltd, Gurgaon from Feb 2006 to 11 Feb 2013 Engineering Project Manager (Except From Jun 2010 to Feb 2011) Key Role & Responsibilities: Responsible for E2E management of various projects which included defining process, reporting templates, escalation matrix, meet the SLA, functional performance, communication with all stakeholder / vendors to resolve the network issue and managing change and the following: • E2E Project Management (for multiple projects simultaneously) responsibility as Development, Testing and Deployment & Support for IT BAU account (on-site & off-shore). • Project Management responsibility for STP, MNP solution, EIR, IAS and Netboss including customer support activities for BSNL, Uninor & Bharti-Airtel Telecom. Also handled testing, configuration & integration (Node like IN, SMSC, HLR, and USSD) in live telecom network. • Handled development work, Functional & performance (load & soak) testing for different releases of WiMax, GPRS, UMTS/3G, GSM & SS7 product line. • Development of load/packet generator for functional as well as load & stress testing. • Accomplishing pre-sales activity to help Sales & Business Development team to bring new business or enhance existing account. • Responsible for keeping high CSAT, ESAT. • Participation in customer calls (IRs, Sprint / Project Planning, BREA & SREQ review, PRM, Weekly review etc). • Automation framework development & management with STATE (TCL/TK & Expect) tool for API and Functional test cases of WiMax, GPRS and UMTS products in distributed system environment. • GUI test automation using QTP for WiMax, GPRS products, Verizon BGW & VoIP applications. • Accomplished for SNMP automation using Silver Creek for WiMax and GSNLite products. • Accomplished CLI automation using ISS for WiMax product. Key Achievements: • “Snap Award for Individual Excellence” from successfully accomplishment (by Building, training and leadership) of Uninor and WiMax project in new business initiation at organization level. • Multiple “Snap Award for Team Excellence” from Aricent Technologies Ltd for showing the technical as well as leadership capability by delivering quality release. • Build-up 3 successful team from scratch for WiMax, Uninor & IT BAU project and delivered multiple releases with high customer satisfaction and zero attrition. • Gained appreciation of customers like Verizon IT BAU, Uninor, Bharti etc. for the analytical closure report submitted after every release. • Designed Template, Dashboard and procedure for project (IT BAU) status which have been implemented by customer for all other projects and resulted in a saving of 45 minutes daily and provided latest status of project. • Service Design, Templates & reports development for Uninor Project. It has been used by stakeholders including Aricent for other project efficiency improvement. • Recognized by Customer & Management for multiple initiatives like introduction for SNMP automation, agile workshop, process improvement those helped in cost reduction. • Successfully developed single suit with five hundred function automation test in distributed environment. • Resolved multiple issues like routing, business scenario that are coming in real environment. • Successfully ensured incorporation of QA guideline through conducting effective internal audit for other projects in BU.