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Marketing Phone Support Sales Telemarketing Virtual Assistant
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Praveen R.

@PraveenRaj3333

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Telemarkerter

Flag of

India (6:20 PM)

Joined on August 28, 2012

I'm an experienced Telemarketer and Sales Professional. As a Telemarketer for the past 8 years, I have been a part of a large team of sales professionals taking inbound and making outbound cold and warm calls for sales. I have dealt with both existing clients as well as brand new clients, and each one has a different need, situation, and budget. I know how to effectively sell to and communicate with every one of these customers with finesse. I am also computer proficient, can handle multi-line phone systems, and am very personable and helpful with all people. I have worked with a large number of clients in the US, UK, Canada and Australia. I have an excellent sales record with Dish Network, Direct TV, T-Mobile, QuickBooks, AT&T.etc. I'm looking for a full-time job.

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Experience

Global Technical Talent

May, 2012 - Present

14 years

Sr. Recruiter

May, 2012 - Present

14 years

• Sourcing of relevant candidates through talent search, networking and references & providing the company with relevant and quality candidates within stipulated timeframe • Responsible for the full hiring cycle, Developed third-party vendor network, as well as the implementation of new recruiting processes. Called on new and existing clients/Vendors to determine needs, build relationships, and create business opportunities. • Responsible for interviewing, screening and placing all level IT professionals contract and direct hire positions. Responsibility included resume preparation, Salary negotiations. • Recruited candidates with H1-B, TN, E.A.D, G.C, U.S-Citizenship on W2, 1099, Corp to Corp, Contract to hire, Permanent and fulltime Basis.

Sr. Recruiter

May, 2012 - Present

14 years

• Sourcing of relevant candidates through talent search, networking and references & providing the company with relevant and quality candidates within stipulated timeframe • Responsible for the full hiring cycle, Developed third-party vendor network, as well as the implementation of new recruiting processes. Called on new and existing clients/Vendors to determine needs, build relationships, and create business opportunities. • Responsible for interviewing, screening and placing all level IT professionals contract and direct hire positions. Responsibility included resume preparation, Salary negotiations. • Recruited candidates with H1-B, TN, E.A.D, G.C, U.S-Citizenship on W2, 1099, Corp to Corp, Contract to hire, Permanent and fulltime Basis.

May, 2012 - Present

14 years

Sr. Recruiter

Mar, 2010 - Apr, 2012

2 years, 1 month

Unbounded Solutions, Inc

Mar, 2010 - Apr, 2012

2 years, 1 month

• Worked as Recruitment & Staffing Executive. • Successfully recruited candidates at all levels of expertise’s across diverse technical skills. • Developed and Implemented comprehensive recruitment strategies in order to attract screen, recruit and presenting qualified candidates to hiring managers. • Recruited for contract, contract-to-hire, permanent and local position for Information Technology clients all over USA. • Expertise in screening candidates, interviews, sourcing strategies, personality evolutions and gauging requirement fit. • Negotiated salaries and hourly rates, extended offers of employment to successful candidates and filled all the necessary paper work after the hire. • Marketing bench candidates. Coordinated and scheduled interviews for the candidates. • Used to Interact with candidates thorough Emails. • Did a step by step quality analysis of the skills according to the client's requirement • Reviewed candidate profile/resume and evaluated applicants work history, education and training, job skills, desired salary/hourly rate, and personal qualifications against open requirements. • Marketing their profiles on different job portals like (Dice, Monster, Hot jobs and CareerBuilder) interviewed, offered, negotiated and closed candidates for assigned requisitions

Mar, 2010 - Apr, 2012

2 years, 1 month

SUTHERLAND GLOBAL SERVICES

Feb, 2009 - Feb, 2010

1 year

Sr.Telesales Executive

Feb, 2009 - Feb, 2010

1 year

• Recognized as "#1 Customer Service Rep" (out of 150 reps in division). Ranking was based on accuracy, customer service, duration of calls and availability. • Helped customers to identify services/products that best suited their needs. • Became the lead "go-to" person for new reps and particularly challenging calls as one of the company’s primary mentors/trainers of both new and established employees. • Officially commended for initiative, enthusiasm, tenacity, persuasiveness, intense customer focus and dependability in performance evaluations. • Completed voluntary customer service training to learn ways to enhance customer satisfaction and improve productivity. • Deliver outstanding service, exceed expectations and build long-term loyalty. • Greet transfer and hold calls, build rapport, listen, clarify and manage conversational flow, manage upset customers, conflicts and challenging situations.

Sr.Telesales Executive

Feb, 2009 - Feb, 2010

1 year

• Recognized as "#1 Customer Service Rep" (out of 150 reps in division). Ranking was based on accuracy, customer service, duration of calls and availability. • Helped customers to identify services/products that best suited their needs. • Became the lead "go-to" person for new reps and particularly challenging calls as one of the company’s primary mentors/trainers of both new and established employees. • Officially commended for initiative, enthusiasm, tenacity, persuasiveness, intense customer focus and dependability in performance evaluations. • Completed voluntary customer service training to learn ways to enhance customer satisfaction and improve productivity. • Deliver outstanding service, exceed expectations and build long-term loyalty. • Greet transfer and hold calls, build rapport, listen, clarify and manage conversational flow, manage upset customers, conflicts and challenging situations.

Feb, 2009 - Feb, 2010

1 year

Education

Bharathiar University

2006 - 2009

3 years

Bsc

Flag of

India

2006 - 2009

3 years

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